Shift Manager - Henderson

Tahua Group; Auckland; Hybrid; NZD 59,000 - 62,000; Full time

Benefits offered by this job

Free meal per shift

Tahua Group discount card

Staff discounts at BK and partners

Kiwi Owned

Job summary

Tahua Group, owner of BK Henderson NZ, seeks a Shift Manager to lead a small fast‑food team during on‑site shifts. You’ll supervise staff, ensure quality and safety, and drive operational excellence across busy evenings and weekends.

With at least one year in team leadership, you’ll coach crew, manage rosters, and help grow your career with us in a Kiwi‑owned, people‑first environment. Free meal per shift and great staff discounts await.

Qualifications

• Minimum 1 year of team management experience in fast food or similar hospitality/retail.
• Excellent communication skills with the ability to foster a positive culture.
• Experience onboarding new employees and staff training/motivation (advantage).
• Able to unpack stock deliveries and perform heavy lifting.

Responsibilities

• Lead and supervise a small team of fast food workers to ensure smooth shifts.
• Ensure all operational standards including food safety and quality are met.
• Resolve issues promptly and escalate to experts as required.
• Uphold Health & Safety policies for all employees.
• Support promoting restaurant profitability by managing costs and opportunities.

Skills

Team management

Communication

Staff onboarding & training

Inventory management

Job description

Joining BK as a Shift Manager is the perfect career-step towardsrestaurant management!

Thisis a brilliant time to join BK. Burger King NZ is now 100% kiwi-owned and we'reall about growth and creating a great place to work.

Weare on the hunt for a couple of Shift Managers at our Henderson Restaurant.

You must be able to work some night and weekend shifts!

Asa Shift Manager, you are responsible for:

• Thisis a hands-on position, you will also work to make and serve: big, bold,deliciousness (great burgers) to everyone.
• Supervisea small team of Fast Food workers (Cooks & Kitchen Hands) and support themto be successful by coaching, ensuring breaks are taken etc.
• Ensurethat all operational standards are met, including food safety, quality andcustomer measures.
• Problemsolve should issues arise and accelerate to experts as required e.g. if kitchenmachinery require repairing.
• Ensurethe Health & Safety of all employees.
• Assistswith Promoting Restaurant Profitability e.g. focus on costs and maximisingcustomer opportunities.

Whatwe offer you:

• Permanentemployment
• Salary: $59-62K gross per annum, depending on skills and experience.
• Guaranteedhours of 40 hours per week to be worked over any 5 days of the week, Monday toSunday.
• Hoursand days of work will depending on the rostered shifts you are assigned.
• Additionalhours, if agreed, are also paid (hours over 80 per fortnight)
• Opportunity to continue to learn and grow your career with us!
• Best Benefits: Free meal every shift, an employee Tahua Group discount card that gets half price discounts at BK, Starbucks, Popeyes, No.1 Shoes / Hannahs and Resonate.
• Kiwi Owned: We’re 100% owned by a great Kiwi company who are investing in us.

Requirements:

• At least 1 years team management experience and overseeing the duties of Team Members in Fast Food or similar food, Hospitality or Retail environment.
• Exceptionalcommunication skills with the ability to create a positive culture and workingenvironment.
• Experience on how to on-board new employees and with staff training and motivation (advantage).
• Unpacking stock deliveries and inventory (involves heavy lifting).