Service Desk Operator with Rotating Shifts & Visitor Support

PAE Inc Group; Waiouru; On-site; NZD 33,000 - 39,000; Part time

Job summary

PAE Inc Group – Waiouru Military Camp, North Island, is seeking reliable Casual Service Desk Operators who enjoy a varied day, thrive in a customer-facing environment, and can confidently balance administration, security monitoring, and operational support responsibilities.

As the first point of contact for visitors, staff, contractors and military personnel, you will provide excellent service while supporting camp services through efficient administration, facility coordination, and health and

Qualifications

• Experience in administration, reception, or service desk environments is preferred.
• Ability to work a rotating roster including night shifts.
• Strong written and verbal communication skills.
• Proficiency with Outlook, Word and Excel.
• Confidentiality and professionalism essential.
• Health and safety awareness.
• Proactive, adaptable and customer-focused approach.

Responsibilities

• Greet visitors and provide professional customer service at the Service Centre.
• Answer telephone, email, and face-to-face enquiries.
• Monitor and respond to the Intruder Alarm System.
• Issue and receive keys for camp facilities and accommodation.
• Coordinate bookings for the Service Centre Conference Room.
• Assist with opening and securing restricted facilities.
• Process incident reports and maintain records.
• Assist with monthly reports and data collation.
• Process invoices and accounting administration tasks.
• Manage purchasing of stationery, uniforms, and consumables.
• Maintain filing, archiving, and site records.
• Assist with staff travel bookings and general administrative support.
• Support health and safety reporting, meetings, and compliance activities.

Skills

Customer service

Administration

Reception

Microsoft Office

Communication

Tools

Microsoft Office Suite

Job description

PAE Inc Group – Waiouru Military Camp, North Island, is seeking reliable Casual Service Desk Operators who enjoy a varied day, thrive in a customer-facing environment, and can confidently balance administration, security monitoring, and operational support responsibilities.

As the first point of contact for visitors, staff, contractors and military personnel, you will provide excellent service while supporting camp services through efficient administration, facility coordination, and health and