Service Coordinator - Fixed term

Presbyterian Support Northern; Maungakiekie-Tāmaki; On-site; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Instant offers across 50+ Kiwi brands

Referral rewards (NZD 200)

Long service recognition (years of服务)

Up to 10 extra days of annual leave

Base salary top-ups

Employee Assistance Programme (EAP)

Free annual flu vaccinations

Educational and professional funding

Job summary

Presbyterian Support Northern’s Enliven service in Auckland is seeking a qualified clinician to support a flexible, restorative, community-based model that matters to the people we support. You will collaborate with service users, whānau, staff and external health professionals to ensure well-coordinated services aligned with our model and contracts.

This fixed-term role runs through to February 2027. Applicants must be a Registered nurse, Enrolled nurse, Occupational therapist or Physical

Qualifications

• Registered nurse, enrolled nurse, occupational therapist or physical therapist; essential.
• Full New Zealand driver’s license with no restrictions.
• Experience in aged care, community health or rehabilitation settings.

Responsibilities

• Coordinating services to ensure service users receive the right support at the right time.
• Undertaking clinical assessments and reviews for non-complex clients.
• Developing and maintaining individual support plans focused on independence and wellbeing.
• Supporting rostering, scheduling and effective support worker–service user matching.
• Building strong relationships with NASC, DHBs, GPs and community partners.
• Contributing to reporting, quality systems and service improvement initiatives.
• Supporting staff development, engagement and a positive team culture.
• Working in a way that honours Tangata Whenua and promotes culturally appropriate practice.

Skills

Organisational skills

Relationship building

Multidisciplinary teamwork

Communication & problem-solving

Education

Registered nurse (NZ)

Enrolled nurse

Occupational therapist

Physical therapist

Tools

Care planning software

Job description

Te āhua o te mahi | The Role

Reporting to the Lead Service Coordinator you will support in the delivery of a flexible, restorative, community-based service that is driven by what matters most to the people we support. You will work closely with service users, whānau, support workers, allied health professionals and external stakeholders to ensure services are well coordinated, responsive and aligned with Enliven’s service model and contractual requirements.

Please note: this is a fixed term role through to February 2027

Key responsibilities include:

• Coordinating services to ensure service users receive the right support at the right time
• Undertaking clinical assessments and reviews for non-complex clients
• Developing and maintaining individual support plans focused on independence and wellbeing
• Supporting rostering, scheduling and effective Support Worker–service user matching
• Building strong relationships with NASC, DHBs, GPs and community partners
• Contributing to reporting, quality systems and service improvement initiatives
• Supporting staff development, engagement and a positive team culture
• Working in a way that honours Tangata Whenua and promotes culturally appropriate practice

He kōrero mōu | About You

You will bring clinical capability alongside excellent organisation and relationship-building skills. You enjoy working collaboratively and are committed to delivering high-quality services for older people.

• A Registered nurse, Enrolled nurse, Occupational therapist or Physical Therapist (essential)
• Full New Zealand drivers license with no restrictions
• Experience in aged care, community health or rehabilitation settings
• Exposure across assessment, documentation and care planning skills
• Experience coordinating services and working with multidisciplinary teams
• The ability to manage competing priorities in a fast-paced environment
• Well-developed communication and problem-solving skills
• A values-based approach aligned with Enliven and Presbyterian Support Northern

Ngā āhuatanga hirahira o te mahi nei | Highlights of Working with Us

We are committed to creating a diverse work place where you can look forward to feeling included and valued for your contribution. Examples of our commitment, include that we are a dementia friendly organisation, a DVFREE Tick Accredited employer, a member of Te Uru Tāngata Centre for Workplace Inclusion; and a member of the Pride Pledge.

Boost Programme

• Instant access to special offers, gym memberships, and seasonal holiday deals across 50+ popular Kiwi brands.
• A $200 reward for every successful referral of a friend or family member to PSN wide.
• Company recognition for continued years of service. Nomination of employees for living the company values.
• An extra 5 days of leave applied at 5 years of service.
• Contributions provided in addition to your base salary.
• The option to apply to purchase up to 10 additional days of annual leave each year.
• Confidential support and online resources for you and your family through the Employee Assistance Programme (EAP).
• Free annual flu vaccinations provided to help protect your health and wellbeing.
• Financial and academic support opportunities to fund your professional development and higher education.

To learn more about Enliven and other opportunities with PSN, visit: https://careers.psn.org.nz/