Service Coordinator - Fixed term

Enliven Northern; Auckland; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Boost Programme

Referral Bonus

Employee Recognition

Long Service Leave

KiwiSaver

Leave Purchasing

Wellbeing Support

Flu Vaccination

PSN Scholarship

Job summary

Enliven Northern in Auckland is seeking a fixed term Service Coordinator to join our team, delivering person-centred home and community support services to older people. Reporting to the Lead Service Coordinator, you will balance clinical practice with coordination, rostering, and partnerships with NASC, DHBs, GPs and community partners to ensure timely, high-quality care.

A Registered nurse, Enrolled nurse, OT or PT with a NZ driver's license and experience in aged care is required.

Qualifications

• Registered nurse, Enrolled nurse, OT or PT essential.
• NZ driver’s license with no restrictions.
• Experience in aged care, community health or rehabilitation.
• Exposure to assessment, documentation and care planning.

Responsibilities

• Coordinate services to ensure timely support for service users.
• Undertake clinical assessments for non-complex clients.
• Develop and maintain individual support plans focused on independence.
• Support rostering, scheduling and staff‑service user matching.
• Build relationships with NASC, DHBs, GPs and community partners.
• Contribute to reporting, quality systems and service improvement.
• Support staff development and a positive team culture.
• Work in a way that honours Tangata Whenua and culturally appropriate practice.

Skills

Clinical capability

Organisation

Relationship-building

Communication

Problem-solving

Multidisciplinary teamwork

Prioritisation

Education

Registered nurse registration (NZ)

Enrolled nurse registration (NZ)

Occupational therapist registration (NZ)

Physiotherapist registration (NZ)

Job description

Jora New Zealand will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

At Enliven, we support older people to live independently and with dignity in their own homes and communities. We are seeking a fixed term Service Coordinator to join our Enliven team and play a key role in delivering high-quality, person-centred home and community support services.

This is a rewarding opportunity for someone who enjoys balancing clinical practice with coordination, relationship management and service improvement.

Reporting to the Lead Service Coordinator you will support in the delivery of a flexible, restorative, community-based service that is driven by what matters most to the people we support. You will work closely with service users, whānau, support workers, allied health professionals and external stakeholders to ensure services are well coordinated, responsive and aligned with Enliven’s service model and contractual requirements.

Please note: this is a fixed term role through to February 2027

Key responsibilities include:

Coordinating services to ensure service users receive the right support at the right time

Undertaking clinical assessments and reviews for non-complex clients

Developing and maintaining individual support plans focused on independence and wellbeing

Supporting rostering, scheduling and effective Support Worker–service user matching

Building strong relationships with NASC, DHBs, GPs and community partners

Contributing to reporting, quality systems and service improvement initiatives

Supporting staff development, engagement and a positive team culture

Working in a way that honours Tangata Whenua and promotes culturally appropriate practice

You will bring clinical capability alongside excellent organisation and relationship-building skills. You enjoy working collaboratively and are committed to delivering high-quality services for older people.

You will be:

A Registered nurse, Enrolled nurse, Occupational therapist or Physical Therapist (essential)

Full New Zealand drivers license with no restrictions

Experience in aged care, community health or rehabilitation settings

Exposure across assessment, documentation and care planning skills

Experience coordinating services and working with multidisciplinary teams

The ability to manage competing priorities in a fast-paced environment

Well-developed communication and problem-solving skills

A values-based approach aligned with Enliven and Presbyterian Support Northern

We are committed to creating a diverse work place where you can look forward to feeling included and valued for your contribution. Examples of our commitment, include that we are a dementia friendly organisation, a DVFREE Tick Accredited employer, a member of Te Uru Tāngata Centre for Workplace Inclusion; and a member of the Pride Pledge.

• Boost Programme: Instant access to special offers, gym memberships, and seasonal holiday deals across 50+ popular Kiwi brands.
• Referral Bonus: A $200 reward for every successful referral of a friend or family member to PSN wide.
• Employee Recognition: Company recognition for continued years of service. Nomination of employees for living the company values.
• Long Service Leave: An extra 5 days of leave applied at 5 years of service.
• KiwiSaver: Contributions provided in addition to your base salary.
• Leave Purchasing: The option to apply to purchase up to 10 additional days of annual leave each year.
• Wellbeing Support: Confidential support and online resources for you and your family through the Employee Assistance Programme (EAP).
• Flu Vaccination: Free annual flu vaccinations provided to help protect your health and wellbeing.
• PSN Scholarship: Financial and academic support opportunities to fund your professional development and higher education.

To learn more about Enliven and other opportunities with PSN, visit:
https://careers.psn.org.nz/