Service Coordinator - Fixed term

Presbyterian Support Northern; Auckland; On-site; NZD 60,000 - 80,000; Full time

Benefits offered by this job

Boost Programme

Referral Bonus

Employee Recognition

Long Service Leave

KiwiSaver

Leave Purchasing

Wellbeing Support

Flu Vaccination

PSN Scholarship

Job summary

Enliven, part of Presbyterian Support Northern, is seeking a fixed term Service Coordinator to balance clinical practice with coordination and service improvement in home-based and community support for older people. You will work with service users, whānau, and partners to ensure timely, person-centred care and align with contractual requirements.

The role reports to the Lead Service Coordinator, with a fixed term through to February 2027, and emphasizes culturally respectful practice and

Qualifications

• Must be a Registered Nurse, Enrolled Nurse, Occupational Therapist or Physical Therapist (essential).
• Full New Zealand driver's license with no restrictions.
• Experience in aged care, community health or rehabilitation.
• Experience coordinating services and working with multidisciplinary teams.
• Ability to manage competing priorities in a fast-paced environment.

Responsibilities

• Coordinate services so users receive the right support at the right time.
• Undertake clinical assessments and reviews for non-complex clients.
• Develop and maintain individual support plans focused on independence and wellbeing.
• Support rostering, scheduling and matching of staff and users.
• Build relationships with NASC, DHBs, GPs and community partners.
• Contribute to reporting, quality systems and service improvement initiatives.
• Support staff development, engagement and a positive team culture.
• Promote culturally appropriate practice aligned with Tangata Whenua values.

Skills

Clinical coordination

Relationship-building

Multidisciplinary teamwork

Prioritisation

Communication

Education

NZ Registered Nurse/Enrolled Nurse/OT/PT qualifications

Job description

At Enliven, we support older people to live independently and with dignity in their own homes and communities. We are seeking a fixed term Service Coordinator to join our Enliven team and play a key role in delivering high-quality, person-centred home and community support services.

This is a rewarding opportunity for someone who enjoys balancing clinical practice with coordination, relationship management and service improvement.

Te āhua o te mahi | The Role

Reporting to the Lead Service Coordinator you will support in the delivery of a flexible, restorative, community-based service that is driven by what matters most to the people we support. You will work closely with service users, whānau, support workers, allied health professionals and external stakeholders to ensure services are well coordinated, responsive and aligned with Enliven’s service model and contractual requirements.

Please note: this is a fixed term role through to February 2027

Key responsibilities include:

• Coordinating services to ensure service users receive the right support at the right time
• Undertaking clinical assessments and reviews for non-complex clients
• Developing and maintaining individual support plans focused on independence and wellbeing
• Supporting rostering, scheduling and effective Support Worker–service user matching
• Building strong relationships with NASC, DHBs, GPs and community partners
• Contributing to reporting, quality systems and service improvement initiatives
• Supporting staff development, engagement and a positive team culture
• Working in a way that honours Tangata Whenua and promotes culturally appropriate practice

He kōrero mōu | About You

You will bring clinical capability alongside excellent organisation and relationship-building skills. You enjoy working collaboratively and are committed to delivering high-quality services for older people.

You will be:

• A Registered nurse, Enrolled nurse, Occupational therapist or Physical Therapist (essential)
• Full New Zealand drivers license with no restrictions
• Experience in aged care, community health or rehabilitation settings
• Exposure across assessment, documentation and care planning skills
• Experience coordinating services and working with multidisciplinary teams
• The ability to manage competing priorities in a fast-paced environment
• Well-developed communication and problem-solving skills
• A values-based approach aligned with Enliven and Presbyterian Support Northern

Ngā āhuatanga hirahira o te mahi nei | Highlights of Working with Us

We are committed to creating a diverse work place where you can look forward to feeling included and valued for your contribution. Examples of our commitment, include that we are a dementia friendly organisation, a DVFREE Tick Accredited employer, a member of Te Uru Tāngata Centre for Workplace Inclusion; and a member of the Pride Pledge.

Benefits

• Boost Programme: Instant access to special offers, gym memberships, and seasonal holiday deals across 50+ popular Kiwi brands.
• Referral Bonus: A $200 reward for every successful referral of a friend or family member to PSN wide.
• Employee Recognition: Company recognition for continued years of service. Nomination of employees for living the company values.
• Long Service Leave: An extra 5 days of leave applied at 5 years of service.
• KiwiSaver: Contributions provided in addition to your base salary.
• Leave Purchasing: The option to apply to purchase up to 10 additional days of annual leave each year.
• Wellbeing Support: Confidential support and online resources for you and your family through the Employee Assistance Programme (EAP).
• Flu Vaccination: Free annual flu vaccinations provided to help protect your health and wellbeing.
• PSN Scholarship: Financial and academic support opportunities to fund your professional development and higher education.

To learn more about Enliven and other opportunities with PSN, visit:

https://careers.psn.org.nz/