Service Centre Assistant - Administration and Production Role

Aotearoa New Zealand Association of Social Workers; Hastings; On-site; NZD 52,000 - 68,000; Full time

Benefits offered by this job

Volunteer Leave (3 extra days)

Discounted health insurance premiums

Employee share purchase plan

Sustainability focus

Job summary

CHEP New Zealand is seeking a Service Centre Assistant - Administration and Production role in Hastings. You will join a small, supportive team, coordinating dispatch activities, handling admin tasks and assisting with bin washing when needed.

Key duties include processing inbound/outbound stock, supporting drivers and customers, and maintaining accurate records. Monday to Friday, 6:30am–3:00pm, with full training and pathways for growth.

Qualifications

• Experience with SAP or MEX ERP systems is advantageous.
• Confident with Microsoft Office applications, especially Excel and Word.
• Clear and professional verbal and written communication.
• Ability to learn new systems quickly.
• Organised with strong attention to detail.

Responsibilities

• Coordinate dispatch activities and inbound receipt of product
• Provide support to drivers, customers and transport providers
• Assist with inventory management and investigation of product gains and losses
• Complete administrative tasks including system updates, filing and maintaining training records
• Use systems such as SAP and MEX to support operational activities
• Perform bin washing operations when customer orders require it
• Work with other team members to ensure smooth site operations
• Contribute ideas and support continuous improvement initiatives

Skills

Excel

Word

SAP

MEX

ERP systems

Communication skills

Tools

SAP

MEX

Job description

Service Centre Assistant - Administration and Production Role

About CHEP

CHEP New Zealand has been serving the New Zealand supply chain for over 40 years. We are a global supply chain partner for retailers, manufacturers and transporters. Our team in Penrose boasts a friendly and fun culture that celebrates successes. With a highly inclusive workplace rich in diversity, CHEP New Zealand celebrates the diversity of thought, backgrounds, style and working arrangements of our people to ensure that we reflect the communities and customers that we serve.

The Role

We're looking for a versatile and proactive Dispatch & Administration Coordinator to join our team on day shift.

This is a varied role that combines administration, dispatch coordination and operational support within a small team. You'll play an important part in keeping the site running smoothly by supporting dispatch activities, maintaining administrative systems and assisting with bin washing operations when required, using a high pressure hose.

Working closely with the Supervisor, you'll help coordinate inbound and outbound stock return and dispatch, provide excellent service to drivers and customers and maintain administrative processes. No two days are the same, making this a great opportunity for someone who enjoys variety, learning new skills and is happy to flex from administrative to manual operational tasks, while being part of a collaborative team environment.

Key Responsibilities

Coordinate dispatch activities and inbound receipt of product

Provide support to drivers, customers and transport providers

Assist with inventory management and investigation of product gains and losses

Complete administrative tasks including system updates, filing and maintaining training records

Use systems such as SAP and MEX to support operational activities

Perform bin washing operations when customer orders require it

Work with other team members to ensure smooth site operations

Contribute ideas and support continuous improvement initiatives

Skills & Experience Required

Computer Skills

Confident using Microsoft Office applications, particularly Excel and Word

Experience with SAP, MEX or other ERP systems is advantageous

Willingness and ability to learn new systems

Communication Skills

Clear and professional verbal and written communication

Able to build positive relationships with drivers, customers and colleagues

Organisation & Time Management

Able to prioritise tasks and manage competing demands

Comfortable working in a fast-paced operational environment

Attention to Detail

High degree of accuracy in record keeping and data entry

Ability to follow processes and maintain compliance requirements

Teamwork

Positive attitude and good sense of humour

Willing to support different areas of the operation as required

Collaborative approach with a focus on helping the team succeed

Additional Requirements

Ability to pass a Ministry of Justice criminal history check

Ability to pass a pre-employment medical, including drug and alcohol screening

Must have the legal right to work in New Zealand (please note we are unable to sponsor applicants at this time)

Full training and development provided

Monday to Friday, 6:30am to 3:00pm

Friendly, inclusive and supportive team environment

In addition to annual leave, enjoy 3 extra days of paid Volunteer Leave (which can also be used for children's school trips and camps)

Discounted health insurance premiums

Opportunity to purchase company shares

Be part of a global organisation focused on sustainability and circular supply chains

CHEP manages, maintains, transports, and supplies more than 350 million platforms for our customers. Our higher quality pallets, containers, RPCs, bins, trays and store displays support the construction, handling and transport of more efficient and sustainable product loads. CHEP platforms and services play a critical role within every leg and across every trading partner in the supply chain.

CHEP manages, maintains, transports, and supplies more than 350 million platforms for our customers. Our higher quality pallets, containers, RPCs, bins, trays and store displays support the construction, handling and transport of more efficient and sustainable product loads. CHEP platforms and services play a critical role within every leg and across every trading partner in the supply chain.

What can I earn as an Administration Officer