Service Advisor

Perfect Placement Uk Ltd; Canterbury; On-site; NZD 65,000 - 80,000; Full time

Benefits offered by this job

Bonus potential

Job summary

Perfect Placement UK Ltd, on behalf of a reputable prestige main dealership in Canterbury, Kent, is seeking an experienced Service Advisor. This role offers a competitive salary, ongoing manufacturer training, and clear career development prospects.

Duties include booking work, upselling service plans and accessories, guiding customers from booking to vehicle collection, maintaining communication, and updating service records.

Qualifications

• Experience as a Service Advisor in a main dealer environment.
• Full UK driving licence.
• Excellent customer service and communication skills.
• Strong organisational skills with upsell ability.
• Commercial awareness of automotive services preferred.

Responsibilities

• Book work into the workshop, including MOTs and servicing appointments.
• Upsell additional products, such as service plans and accessories.
• Provide exemplary customer service by managing customer journey from booking to vehicle collection.
• Maintain customer communication throughout the repair process.
• Accurately process and update service records.

Skills

Service Advisor experience

Customer service

Communication

Organization

Commercial awareness

Driving licence

Job description

We are recruiting for a Service Advisor on behalf of our client, a reputable prestige main dealership located in Canterbury, Kent. This is an excellent opportunity for experienced motor trade professionals seeking to work within a well-established, customer-focused dealership. The Service Advisor role offers a competitive salary, ongoing manufacturer training, and career development prospects.

• Basic salary up to £31,000, with additional bonus earning potential
• Supportive and professional working environment
• Opportunities for career progression within a successful dealership group

Duties

• - Book work into the workshop, including MOTs and servicing appointments
• - Upsell additional products, such as service plans and accessories
• - Provide exemplary customer service by managing customer journey from booking to vehicle collection
• - Maintain customer communication throughout the repair process
• - Accurately process and update service records

Requirements

• - Previous experience working as a Service Advisor within a main dealer environment
• - Full UK driving license
• - Excellent customer service and communication skills
• - Strong organisational skills, with the ability to upsell and maximise workshop revenue
• - Commercial awareness and understanding of automotive services preferred