Prestige Auto Service Advisor — Training & Progression

Perfect Placement UK Ltd; Canterbury; On-site; NZD 65,000 - 80,000; Full time

Benefits offered by this job

Bonus potential

Job summary

Perfect Placement UK Ltd, on behalf of a reputable prestige main dealership in Canterbury, Kent, is seeking an experienced Service Advisor. This role offers a competitive salary, ongoing manufacturer training, and clear career development prospects.

Duties include booking work, upselling service plans and accessories, guiding customers from booking to vehicle collection, maintaining communication, and updating service records.

Qualifications

• Experience as a Service Advisor in a main dealer environment.
• Full UK driving licence.
• Excellent customer service and communication skills.
• Strong organisational skills with upsell ability.
• Commercial awareness of automotive services preferred.

Responsibilities

• Book work into the workshop, including MOTs and servicing appointments.
• Upsell additional products, such as service plans and accessories.
• Provide exemplary customer service by managing customer journey from booking to vehicle collection.
• Maintain customer communication throughout the repair process.
• Accurately process and update service records.

Skills

Service Advisor experience

Customer service

Communication

Organization

Commercial awareness

Driving licence

Job description

Perfect Placement UK Ltd, on behalf of a reputable prestige main dealership in Canterbury, Kent, is seeking an experienced Service Advisor. This role offers a competitive salary, ongoing manufacturer training, and clear career development prospects.

Duties include booking work, upselling service plans and accessories, guiding customers from booking to vehicle collection, maintaining communication, and updating service records.