Service Administrator

ARGUS FIRE SYSTEMS SERVICE LIMITED; Auckland; On-site; NZD 45,000 - 60,000; Full time

Job summary

Argus Fire Protection in Auckland seeks an Administrator for the busy Service division. The role requires proactive, dependable individuals with strong Microsoft Office skills and excellent telephone manners to support a thriving team.

NZ residency is required; prior service admin experience in the fire industry is advantageous, as is a valid NZ driver’s license. You will manage time and prioritise workloads while delivering consistent, accurate messages.

Qualifications

• NZ residency is required.
• Basic keyboard skills and knowledge of Microsoft Office (Outlook, Word, Excel).
• Experience performing tasks without close supervision.
• Ability to manage time effectively and prioritise workloads.
• Excellent telephone skills and responsive to staff.
• Ability to take and forward messages accurately and promptly.
• Microsoft Dynamics 365 experience preferred, not required.
• NZ Driver's license.

Responsibilities

• Undertake a range of general office administration duties for the Service division.
• Work closely with the Service team to maintain a smooth, efficient office.
• Be proactive and engaged in tasks delegated to you.

Skills

Time management

Customer service

Excellent phone skills

Proactive work ethic

Team player

Education

NZ residency required

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Dynamics 365

Job description

Argus Fire Protection is a well-known company with over 40 years' experience in the fire protection industry. The company covers all aspects including fire system design, installation and ongoing testing and maintenance of fire systems.

Our Auckland branch requires an Administrator extraordinaire in our very busy Service division.

The Administrator will undertake a number of general office administration duties. They will work closely with the Service team and will help maintain a smooth and efficient office. You will need to be proactive in their work habits and show high levels of interest and engagement in all tasks delegated to them.

We are seeking a quick learner who has an ability to work cooperatively with a wide range of people and is reliable, dependable and willing to "pitch in" at all times. Previous Service admin experience within the fire industry would be an advantage

If you are this person, then you will be required to demonstrate:

• NZ residency
• Basic keyboard skills, knowledge of Microsoft Office programs, including Outlook, Word, and Excel.
• Experience in the performance of specific tasks and activities that do not involve supervision or close liaison with others
• The ability to manage time effectively and to prioritise workloads effectively
• Excellent telephone skills and the ability to respond positively and effectively to staff
• Competence in taking and forwarding messages accurately and promptly
• Previous experience with Microsoft Dynamics 365 would be preferred, but not necessary
• NZ Drivers license

The successful candidate will be a people person who is passionate about customer service and clearly embodies Argus' values. Success in this role is achieved by demonstrating accomplishments, driving positive outcomes, and supporting a thriving team. If you're seeking a challenging and rewarding role,