Senior Site Reliability Engineer - Scale, Observability & AWS

Lightspeed Commerce, Inc.; Auckland; Hybrid; NZD 170,000 - 210,000; Full time

Benefits offered by this job

Lightspeed share scheme (owners)

Unlimited paid time off

Work remotely up to 60 days/year

Flexible working policy

Health and wellness benefit $500/year

Mental health platform & counselling

Paid parental leave

Public transport subsidy 75%

Dog-friendly office

Newmarket Auckland office

Job summary

Lightspeed Commerce, Inc. is seeking a Staff Site Reliability Engineer to join our Platform team in Auckland.

You’ll shape how we build and operate reliable systems at scale across AWS infrastructure, platform engineering and software, enabling product teams to ship and operate great products with high resilience and efficiency. You’ll design scalable infrastructure, champion observability, and mentor engineers while participating in on-call rotations as we continuously improve reliability

Qualifications

• Strong AWS experience operating highly available, scalable production systems.
• Experience in a SaaS or product-led environment, working cross-functionally.
• Strong Infrastructure as Code experience with Terraform and configuration management tooling.
• Experience with Docker, Kubernetes, ECS and Linux systems.
• Ability to code in Python, Ruby or Go, alongside complex Shell scripting.
• Experience with observability, incident management, disaster recovery and security practices.
• Experience with datastores such as MySQL, PostgreSQL, Redis or DynamoDB, plus cloud cost optimisation.
• Understanding of Agile, continuous delivery and testing, with strong communication, judgement and prioritisation skills.

Responsibilities

• Shape our approach to infrastructure reliability, developer experience and platform capabilities.
• Design and maintain scalable, automated AWS infrastructure using Infrastructure as Code.
• Build tools and platform services that help product engineers ship and operate independently.
• Partner with engineering teams to design resilient, secure and cost-effective systems.
• Improve engineering practices and delivery processes across distributed, cross-functional teams.
• Champion observability, high availability, incident management and disaster recovery.
• Apply systems thinking to complex problems, lead incident response and drive lasting improvements.
• Mentor engineers, influence reliability practices and participate in our on-call rotation.

Skills

AWS

Terraform

Docker/Kubernetes

Python/Go

Observability

MySQL/PostgreSQL/Redis/DynamoDB

Security practices

Tools

Linux

ECS

Job description

Lightspeed Commerce, Inc. is seeking a Staff Site Reliability Engineer to join our Platform team in Auckland.

You’ll shape how we build and operate reliable systems at scale across AWS infrastructure, platform engineering and software, enabling product teams to ship and operate great products with high resilience and efficiency. You’ll design scalable infrastructure, champion observability, and mentor engineers while participating in on-call rotations as we continuously improve reliability