Senior Platform Reliability Engineer - Remote

Lightspeed Commerce; Auckland; Hybrid; NZD 140,000 - 200,000; Full time

Benefits offered by this job

Lightspeed share scheme

Unlimited PTO

Remote work up to 60 days/yr

Flexible working policy

Health benefit $500/yr

Mental health platform & coaching

Paid parental leave

Volunteer day

Premium health insurance with Southern

Office amenities & snacks

Job summary

Lightspeed Commerce is seeking a Staff Site Reliability Engineer to join our Platform team in Auckland. You will shape how we build and operate reliable systems at scale, across AWS infrastructure, platform engineering and software to empower product teams to ship confidently.

You’ll own automation, observability, incident response and disaster recovery, while mentoring engineers and participating in on-call rotations.

Qualifications

• Strong AWS experience operating highly available, scalable production systems.
• Experience in a SaaS or product-led environment, working cross-functionally and navigating change.
• Strong Infrastructure as Code experience with Terraform and configuration management tooling.
• Experience with Docker, Kubernetes, ECS and Linux systems.
• Ability to code in Python, Ruby or Go, alongside complex Shell scripting.
• Experience with observability, incident management, disaster recovery and security practices.
• Experience with datastores such as MySQL, PostgreSQL, Redis or DynamoDB, plus cloud cost optimisation.
• Understanding of Agile, continuous delivery and testing, with strong communication, judgement and prioritisation skills.

Responsibilities

• Shape our approach to infrastructure reliability, developer experience and platform capabilities.
• Design and maintain scalable, automated AWS infrastructure using Infrastructure as Code.
• Build tools and platform services that help product engineers ship and operate independently.
• Partner with engineering teams to design resilient, secure and cost-effective systems.
• Improve engineering practices and delivery processes across distributed, cross-functional teams.
• Champion observability, high availability, incident management and disaster recovery.
• Apply systems thinking to complex problems, lead incident response and drive lasting improvements.
• Mentor engineers, influence reliability practices and participate in our on-call rotation.

Skills

AWS

Terraform

Docker

Kubernetes

Linux

Python

Ruby

Go

Observability

Incident management

Disaster recovery

MySQL

PostgreSQL

Redis

DynamoDB

Agile / CD

Tools

Terraform

Docker

Kubernetes

Linux

Job description

Lightspeed Commerce is seeking a Staff Site Reliability Engineer to join our Platform team in Auckland. You will shape how we build and operate reliable systems at scale, across AWS infrastructure, platform engineering and software to empower product teams to ship confidently.

You’ll own automation, observability, incident response and disaster recovery, while mentoring engineers and participating in on-call rotations.