Senior Qa & Batch Release Lead

Jobspace; Wellington; On-site; NZD 60,000 - 80,000; Full time

Job summary

Bombay House 39 in Upper Hutt is seeking a confident Restaurant Manager to oversee our restaurant and bar operations, lead a hands-on team and maintain high standards of service and performance.

This full-time role requires strong leadership, budgeting, staff scheduling and customer service focus, with flexibility to work evenings, weekends and public holidays. Join a family-operated venue committed to quality and growth.

Qualifications

• Hands-on leadership in a busy hospitality operation.
• Proven ability to recruit, train and supervise staff.
• Strong customer service focus with professional communication.

Responsibilities

• Oversee day-to-day operation of the restaurant and bar.
• Recruit, train, supervise and support staff, including rosters and shifts.
• Plan and manage budgets, costs and business targets.
• Monitor stock, order food/beverages, liaise with suppliers.
• Assist with menu planning and development.
• Manage reservations and customer dining experience.

Skills

Leadership

Staff management

Customer service

Communication

Time management

Education

Level 4+ hospitality certificate

Bachelor's degree

LCQ Manager's Certificate (preferred)

Job description

Bombay House 39 is a family-owned restaurant in Upper Hutt offering a wide variety of North Indian, South Indian, Bombay Indo-Chinese and Malaysian cuisine.

We are looking for a confident Restaurant Manager to oversee our restaurant and bar operations, lead our team, and help maintain a high standard of service and business performance. This is a full-time, permanent position offering a minimum of 32 guaranteed hours per week.

Key Responsibilities

• Oversee the day-to-day operation of the restaurant and bar
• Recruit, train, supervise and support staff, including preparing weekly rosters and coordinating shifts
• Plan and manage budgets, costs and business targets
• Monitor stock levels, order food and beverages, manage inventory and liaise with suppliers
• Assist with menu planning and development
• Manage reservations and oversee the overall customer dining experience
• Handle customer enquiries, feedback and complaints professionally
• Oversee cash handling, POS procedures, daily takings, and opening and closing procedures
• Support marketing initiatives, promotions and opportunities to grow the business
• Report to the business owners on staffing, costs, sales and overall restaurant performance

About you

We are looking for a hands-on Restaurant Manager who thrives in a busy hospitality environment, leads by example and brings a positive and professional approach to the team.

You’ll also have:

• A Level 4 or higher certificate in Hospitality, Hospitality Management, Business Management, or
• A bachelor’s degree in any field, or
• At least 2 years’ relevant work experience in the restaurant / hospitality industry.
• A current Manager’s Certificate, supported by a Licence Controller Qualification (LCQ) is preferred
• Strong leadership and staff management skills
• Good communication and customer service skills
• Good organisational and time-management skills
• The ability to work effectively and stay organised in a busy restaurant environment
• Flexibility to work evenings, weekends and public holidays as required

What We Offer

You’ll join a supportive, family-operated restaurant with a hands-on team environment and the opportunity to play an important role in the continued success of the business.