Rolleston Sam Singh Farming Ltd
We are a restaurant here in Christchurch, New Zealand, and we are looking forAssistant Manager to join our team! You must be skilled, hardworking, and have theability to workin high pressure environments.
We offer competitve pay, between $25 to $28.00 (depending on experience) and aminimum of 30 hours per week. This is a fulltime role; work is as per the roster, Mondayto Sunday.
Job Description:
- ensuring that customers receive prompt service and quality goods and services
- responding to customers' inquiries and complaints about goods and services
- planning and preparing work schedules and assigning staff to specific duties
- interviewing, hiring, training, evaluating, dismissing and promoting staff, and
- resolving staff grievances
- instructing staff on how to handle difficult and complicated sales procedures
- examining returned goods and deciding on appropriate action
- taking inventory of goods for sale and ordering new stock
- ensuring that goods and services are correctly priced and displayed
- ensuring safety and security procedures are enforced
We’re looking for someone who is:
- Minimum 6 months of experience or level 4 or higher qualification in Business/commerce/management/sales/Arts or relevant field
- Reliable and punctual
- A clear and confident communicator
- Calm and efficient under pressure
- Ministry of Justice check and pre-employed drug test required
Training will be offered to the successful candidates, to ensure that you are ready to hit the ground running at our establishment.
We are on the lookout for a Restaurant Manager who can oversee the smooth running of our
business. Needless to say, you will be excellent at customer service and proactive to
keep up with the business.
You will be guaranteed minimum 30 hours weekly. It is a permanent full-time role based
in Rolleston, Canturbary region. The pay rate ranges from $28 to $35.
Applicants for this position should have NZ residence or a valid NZ work visa. Please
tell us your visa status when applying for this role.
Key Responsibilities:
- Oversee the daily operations of the café, ensuring smooth service and timely execution.
- Collaborate with chefs to plan, develop, and update menus that are cost effective, appealing, and aligned with customer preferences.
- Plan and manage special events, group bookings, and seasonal promotions to boost customer engagement and revenue
- Recruit, train, mentor, and supervise all front-of-house and kitchen staff.
- Prepare and manage staff rosters to ensure adequate coverage during all shifts
- Maintain a strong customer service culture by interacting with guests, addressing complaints, and responding to feedback promptly.
- Ensure a welcoming atmosphere by maintaining high standards of cleanliness, presentation, and customer engagement
- Monitor and control operating costs to maximize profitability.
- Maintain accurate records of sales, stock levels, staff hours, and supplier invoices.
- Ensure the café complies with all health, safety, and food hygiene regulations.
- Conduct regular audits of cleanliness, equipment maintenance, and food safety
- Manage food handling and safety certifications for all relevant staff.
- Monitor inventory levels and coordinate with suppliers to ensure timely ordering and delivery of goods.
- Negotiate with vendors to obtain best pricing and quality.
- Minimize waste through effective stock rotation and portion control
- Collaborate with owners or marketing team to develop local marketing strategies and promotional campaigns.
- Monitor market trends and competitor activity to adjust offerings as needed
- Utilize digital tools for roster scheduling, payroll, and supplier orders
To be successful you will need to:
- Have at least 2 years’ experience in similar field OR a level 4 and above qualification in Business/commerce/management/sales/Arts or relevant field
- Be a great team player, be able to follow instructions
- Be physically fit and willing to work hard
- Good eye for details and an ability to solve problems practically and effectively
- Have "can-do" attitude