Indian Restaurant Manager

jbsk77 ltd; Hamilton; On-site; NZD 55,000 - 85,000; Full time

Benefits offered by this job

Staff meals

Discounts on menu

Job summary

jbsk77 ltd in Hamilton Central Waikato is seeking an experienced Indian Restaurant Manager to lead all restaurant operations. The role is full-time (30 hours+), requiring overseeing staff, inventory, health and safety compliance, and driving financial and service excellence.

You will manage an Indian cuisine-focused dining experience, ensure exceptional customer service, and implement strategies to maximise revenue while maintaining high standards.

Qualifications

• Minimum 3–5 years' experience in restaurant management.
• Experience in Indian or Asian cuisine preferred.
• Current Food Safety Certificate or willingness to obtain one.
• Proven ability to manage P&L, costs, and revenue targets.
• Experience with restaurant management systems and POS software.

Responsibilities

• Oversee daily restaurant operations, including opening and closing procedures.
• Lead, train, supervise and motivate staff to deliver high service standards.
• Manage customer interactions, address complaints professionally, and implement solutions.
• Monitor food quality, presentation and portion control.
• Control inventory and stock for food, beverages, and supplies; optimise costs.
• Ensure health, safety and food hygiene regulations are followed.
• Drive profitability by managing labour costs and budgets.
• Maintain cleanliness and presentation across the restaurant and facilities.
• Develop strategies to increase customer retention and revenue.

Skills

Leadership

Customer service

Team management

Communication

Problem solving

Flexibility

Health & safety awareness

Education

Food Safety Certificate

Tools

POS software

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are seeking an experienced and dynamic Indian Restaurant Manager to join our team at jbsk77 ltd in Hamilton Central Waikato. This is a full-time position (30hours+) that offers the opportunity to lead and manage all aspects of our Indian restaurant operations. As Restaurant Manager, you will be responsible for delivering exceptional customer experiences, maintaining high operational standards, and driving business performance. You will oversee staff, manage inventory, ensure compliance with health and safety regulations, and work towards achieving our financial and service excellence goals. This is a strategic leadership role that directly impacts the success and reputation of our establishment within the local community.

Key responsibilities

• Oversee daily restaurant operations, including opening and closing procedures, and ensure smooth running of all service sessions
• Lead, train, supervise and motivate restaurant and kitchen staff to deliver consistently high levels of customer service
• Manage customer interactions, handle complaints professionally, and implement solutions to ensure customer satisfaction
• Monitor food quality, presentation and portion consistency to maintain our high standards
• Manage inventory, ordering and stock control for food, beverages and supplies, optimising costs without compromising quality
• Ensure strict adherence to health, safety and food hygiene regulations at all times
• Control labour costs and work towards achieving budgeted financial targets and profitability goals
• Maintain cleanliness and presentation standards throughout the restaurant and facilities
• Develop and implement strategies to increase customer retention, attract new customers and maximise revenue
• Conduct staff appraisals, manage performance issues and provide ongoing training and development opportunities
• Liaise with suppliers and maintain positive business relationships
• Compile reports on sales, costs, staffing and customer feedback for senior management

What we're looking for

• Minimum 3-5 years' experience in restaurant management, preferably within an Indian or Asian cuisine establishment
• Proven track record of successfully managing P&L, controlling costs and achieving revenue targets
• Strong leadership and team management skills with the ability to motivate and develop staff
• Excellent customer service mindset and the ability to handle difficult situations with professionalism and composure
• Comprehensive knowledge of health, safety and food hygiene regulations relevant to food service
• Sound knowledge of Indian cuisine, menu items and authentic cooking methods
• Experience with restaurant management systems and point-of-sale (POS) software
• Strong communication and interpersonal skills
• Ability to work flexible hours including evenings, weekends and public holidays as required
• Problem-solving mindset and ability to make sound decisions under pressure
• Passion for delivering exceptional dining experiences and maintaining high standards
• Current Food Safety Certificate or willingness to obtain one

What we offer

At jbsk77 ltd, we are committed to creating a supportive and rewarding work environment. We offer competitive remuneration reflecting your experience and performance. As part of our team, you will have opportunities to develop your management skills and progress your career within our growing business. We foster a collaborative culture where your contributions are valued and recognised. We provide a dynamic, fast-paced work environment that challenges and motivates. We also offer staff meals and discounts on our menu offerings. Your health and wellbeing matter to us, and we encourage work-life balance where possible within the demands of the hospitality industry. We welcome conversations about flexible working arrangements and any support you may need to succeed in this role.

About us

jbsk77 ltd is an established hospitality business operating a valued Indian restaurant in the heart of Hamilton Central Waikato. We are committed to delivering authentic Indian cuisine and exceptional customer experiences that keep our guests coming back. Our restaurant is known for its quality food, warm hospitality and welcoming atmosphere. We pride ourselves on supporting our team members and creating an inclusive workplace where everyone can thrive. Our mission is to share the rich culinary traditions of Indian cuisine with our local community while maintaining the highest standards of service and quality.