Senior E-commerce Merchandiser

Placements24; Queenstown; On-site; NZD 64,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Dedicated team environment

Job summary

Placements24 in Queenstown, ZA, seeks a Senior E-commerce Merchandiser to optimize the online product catalog, drive sales, and enhance the customer experience. The role emphasizes strategic product placement, promotions, and category management to boost revenue and market share.

The candidate will analyze sales data and traffic to inform merchandising decisions, collaborate across teams, and manage content accuracy and KPI reporting.

Qualifications

• Strong data-driven decision making for catalog optimization.
• Experience with e-commerce platforms and analytics tools.
• Bachelor degree or higher in relevant field.

Responsibilities

• Develop and implement merchandising strategies for key product categories.
• Optimize product listings, pricing, descriptions, and categorization to maximize conversions.
• Plan and execute online promotions and cross-sell/up-sell initiatives.
• Analyze sales data, web traffic, and customer behavior to identify opportunities.
• Collaborate with marketing, buying, and design teams for alignment.
• Monitor inventory and input on purchasing decisions.
• Report on KPIs such as sales, conversion rates, and AOV.

Skills

Analytical thinking

Commercial acumen

Communication skills

Collaboration

Presentation skills

Education

Bachelor's degree in Marketing, Business Administration, or related field

Tools

Magento

Shopify

WooCommerce

Google Analytics

Job description

About the Role

Our client is seeking a highly analytical and commercially astute Senior E-commerce Merchandiser to join their team in Queenstown, Eastern Cape, ZA . This role is critical for optimizing the online product catalog, driving sales, and enhancing the customer shopping experience. You will be responsible for strategic product placement, promotions, category management, and ensuring that the right products are presented to the right customers at the right time. The ideal candidate has a deep understanding of e-commerce merchandising principles, strong analytical skills, and a proven ability to influence sales through effective product presentation and promotional activities. This is an excellent opportunity to make a significant impact on our client's online revenue and market share.

Key Responsibilities

Develop and implement effective merchandising strategies for key product categories on the e-commerce platform. Optimize product listings, including descriptions, images, pricing, and categorization, to maximize conversion rates. Plan and execute online promotions, sales events, and cross-selling/up-selling initiatives. Analyze sales data, website traffic, and customer behavior to identify trends and opportunities for merchandising improvements. Manage product content and ensure its accuracy, consistency, and appeal. Conduct regular competitor analysis to benchmark merchandising strategies and identify best practices. Collaborate with marketing, buying, and design teams to ensure alignment of merchandising efforts with overall business objectives. Monitor inventory levels in relation to sales performance and provide input for purchasing decisions. Manage product data and ensure its integrity within the e-commerce system. Report on key merchandising KPIs, including sales, conversion rates, average order value, and customer satisfaction.

Requirements

Minimum of 4 years of experience in e-commerce merchandising, category management, or a related role. Proven ability to drive sales and optimize conversion rates through effective merchandising techniques. Strong analytical skills with proficiency in using data to inform merchandising decisions. Experience with e-commerce platforms (e.g., Magento, Shopify, WooCommerce) and analytics tools (e.g., Google Analytics). Excellent understanding of online marketing principles and their integration with merchandising. Strong commercial acumen and a passion for driving online sales. Excellent communication, collaboration, and presentation skills. Detail-oriented with strong organizational and project management abilities. Must be able to work full-time in our Queenstown, Eastern Cape, ZA office. Bachelor's degree in Marketing, Business Administration, or a related field.

Benefits

Our client offers a competitive salary and benefits package for this position. You will have the opportunity to work in a dedicated team environment in Queenstown, Eastern Cape, ZA , and directly contribute to the company's commercial success. Our client is committed to employee growth, providing opportunities for professional development and career advancement within the e-commerce sector. This role is ideal for a skilled merchandiser looking to take on more responsibility and lead strategic initiatives.