E-commerce Merchandising Specialist

Placements24; Queenstown; On-site; NZD 19,000 - 38,000; Full time

Benefits offered by this job

Medical aid

Retirement plan

Paid annual leave and sick leave

Training and development in e-commerce

Staff discounts

Job summary

Placements24 is seeking a detail-oriented E-commerce Merchandising Specialist to optimize product listings, drive sales, and enhance the online shopping experience from our Queenstown facility.

You will manage assortments, ensure accurate product information, plan campaigns, analyze sales data, and collaborate with marketing and buying teams to execute seasonal launches.

Qualifications

• Bachelor's degree in Marketing, Business Administration, Merchandising, or a related field.
• Minimum of 2 years of experience in e-commerce merchandising, online retail, or a related role.
• Strong understanding of e-commerce platforms and merchandising principles.
• Proficiency in analyzing sales data and website metrics.
• Excellent attention to detail and organizational skills.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• Familiarity with SEO principles for product listings.
• Creative thinking and a customer-centric approach.

Responsibilities

• Manage and optimize product listings on the e-commerce platform, ensuring accuracy of descriptions, pricing, imagery, and specifications.
• Develop and implement product merchandising strategies to maximize sales and conversion rates, including product placement, cross-selling, and up-selling.
• Plan and execute online promotional campaigns, including sales, discounts, and bundle offers, in coordination with the marketing team.
• Analyze sales data, website traffic, and customer behavior to identify trends, opportunities, and areas for improvement in product assortment and presentation.
• Ensure consistent brand representation and visual merchandising standards across all product pages.
• Collaborate with buying and marketing teams to plan and execute seasonal campaigns and product launches.
• Monitor inventory levels and work with the operations team to ensure stock availability for key products.
• Stay informed about industry trends and competitor merchandising strategies.
• Conduct regular website audits to ensure product information is accurate, up-to-date, and optimized for search engines.
• Provide insights and recommendations to improve the overall online shopping experience.

Skills

E-commerce merchandising

Data analysis

SEO basics

Communication skills

Teamwork

Education

Bachelor's degree in Marketing / Business

Job description

About the Role

Our client is seeking a detail-oriented and commercially astute E-commerce Merchandising Specialist to join their team in Queenstown, Eastern Cape, ZA . This role is critical in optimizing the online product presentation, driving sales, and enhancing the overall customer shopping experience. You will be responsible for managing product assortments, ensuring accurate product information, optimizing product placement on the website, and executing promotional campaigns. The ideal candidate has a strong understanding of e-commerce best practices, a passion for online retail, and the ability to analyze sales data to make informed merchandising decisions. We are looking for a proactive individual who can contribute to the growth of our client's online business through effective product presentation and strategic merchandising initiatives in Queenstown .

Key Responsibilities

• Manage and optimize product listings on the e-commerce platform, ensuring accuracy of descriptions, pricing, imagery, and specifications.


• Develop and implement product merchandising strategies to maximize sales and conversion rates, including product placement, cross-selling, and up-selling.


• Plan and execute online promotional campaigns, including sales, discounts, and bundle offers, in coordination with the marketing team.


• Analyze sales data, website traffic, and customer behavior to identify trends, opportunities, and areas for improvement in product assortment and presentation.


• Ensure consistent brand representation and visual merchandising standards across all product pages.


• Collaborate with buying and marketing teams to plan and execute seasonal campaigns and product launches.


• Monitor inventory levels and work with the operations team to ensure stock availability for key products.


• Stay informed about industry trends and competitor merchandising strategies.


• Conduct regular website audits to ensure product information is accurate, up-to-date, and optimized for search engines.


• Provide insights and recommendations to improve the overall online shopping experience.

Requirements

• Bachelor's degree in Marketing, Business Administration, Merchandising, or a related field.


• Minimum of 2 years of experience in e-commerce merchandising, online retail, or a related role.


• Strong understanding of e-commerce platforms and merchandising principles.


• Proficiency in analyzing sales data and website metrics.


• Excellent attention to detail and organizational skills.


• Strong written and verbal communication skills.


• Ability to work independently and as part of a team.


• Familiarity with SEO principles for product listings.


• Creative thinking and a customer-centric approach.


• Experience working within the Queenstown, Eastern Cape, ZA region is a plus.

Benefits

This role offers a competitive annual salary ranging from R to R , depending on experience. Comprehensive medical aid benefits are provided. A retirement savings plan is available. Employees are entitled to paid annual leave and sick leave. Opportunities for on-the-job training and skill development in e-commerce are provided. Staff discounts on company products are a benefit of employment. The position is based at our facility in Queenstown, Eastern Cape, ZA . We foster a supportive team environment.