Senior Business Analyst - Process Discovery & Improvement

Department of Corrections NZ; Wellington, Auckland; Hybrid; NZD 105,000 - 148,000; Full time

Job summary

The Department of Corrections NZ seeks a Senior Business Analyst in Wellington for a fixed-term engagement through to 30 June 2027. The role involves taking an end-to-end view of custodial services processes, identifying improvements and translating complex business needs into practical solutions.

Strong stakeholder engagement and analytical capabilities are essential to deliver tangible outcomes. Based in Wellington, the successful candidate will work with operational teams to uncover

Qualifications

• Proven experience leading complex operational or transformation initiatives.
• Ability to translate analysis into practical solutions and implement recommendations.
• Strong stakeholder engagement with diverse operational, business and technical stakeholders.
• Comfort operating in ambiguous environments and testing assumptions with evidence.

Responsibilities

• Take an end-to-end view of current processes to identify pain points and opportunities for improvement.
• Unpack complex, long-standing ways of working and map dependencies across the operation.
• Translate business needs into practical solutions and guide implementation.
• Engage with stakeholders to gather requirements and validate recommendations.

Skills

Business analysis

Stakeholder engagement

Analytical thinking

End-to-end view

Requirements gathering

Job description

The Department of Corrections NZ seeks a Senior Business Analyst in Wellington for a fixed-term engagement through to 30 June 2027. The role involves taking an end-to-end view of custodial services processes, identifying improvements and translating complex business needs into practical solutions.

Strong stakeholder engagement and analytical capabilities are essential to deliver tangible outcomes. Based in Wellington, the successful candidate will work with operational teams to uncover