Senior Business Analyst

Department of Corrections NZ; Wellington, Auckland; Hybrid; NZD 105,000 - 148,000; Full time

Job summary

The Department of Corrections NZ seeks a Senior Business Analyst in Wellington for a fixed-term engagement through to 30 June 2027. The role involves taking an end-to-end view of custodial services processes, identifying improvements and translating complex business needs into practical solutions.

Strong stakeholder engagement and analytical capabilities are essential to deliver tangible outcomes. Based in Wellington, the successful candidate will work with operational teams to uncover

Qualifications

• Proven experience leading complex operational or transformation initiatives.
• Ability to translate analysis into practical solutions and implement recommendations.
• Strong stakeholder engagement with diverse operational, business and technical stakeholders.
• Comfort operating in ambiguous environments and testing assumptions with evidence.

Responsibilities

• Take an end-to-end view of current processes to identify pain points and opportunities for improvement.
• Unpack complex, long-standing ways of working and map dependencies across the operation.
• Translate business needs into practical solutions and guide implementation.
• Engage with stakeholders to gather requirements and validate recommendations.

Skills

Business analysis

Stakeholder engagement

Analytical thinking

End-to-end view

Requirements gathering

Job description

# Senior Business Analyst## About this role* Deep dive into complex, long-standing processes and uncover opportunities for improvement.* Make a tangible impact through a high-priority piece of work within Custodial Services.* Fixed Term position until 30th June 2027. Based in Wellington.**Mō te tūnga | About the role**As the Senior Business Analyst, your role will be about taking a step back and looking at the whole picture. You will take an end-to-end view of how we operate, undertaking a deep dive into established processes to understand what is working well, where the pain points and inefficiencies sit, and where there are opportunities to do things better.You will work closely with operational teams and subject matter experts to unpack complex and long-standing ways of working, understand the connections and dependencies between different parts of the operation, and get to the heart of the issues. From there, you will help identify and assess opportunities to simplify and optimise processes, strengthen our capability and improve operational outcomes. This aligns closely with the role's focus on discovery, process improvement, stakeholder engagement and translating complex business needs into practical solutionsThis is an opportunity to do more than document current processes. We are looking for someone who will be curious, ask the difficult questions and challenge existing thinking. You will bring structure to complexity, use evidence and analysis to test assumptions, and help us understand not just what could change, but why it should change and what will deliver the greatest benefit.**Mōu | About you**You will need to be comfortable working with ambiguity and navigating a complex operational environment where the answers may not be obvious from the outset. Your ability to build trusted relationships, facilitate meaningful conversations and turn detailed analysis into clear, practical recommendations will be critical to your success.**Ngā pūkenga me ngā wheako | Skills and experience**To be successful in this role, you will bring:* Business analysis experience, with a track record of leading complex operational, business improvement or transformation initiatives.* Strong analytical and critical thinking skills, with the ability to take an end-to-end view, unpack complex and long-standing processes, and identify root causes, risks and opportunities for improvement.* Proven experience translating analysis into practical solutions, taking initiatives from discovery and concept through to recommendations and implementation.* Strong stakeholder engagement skills, with experience gathering requirements and working effectively with diverse operational, business and technical stakeholders.* The ability to operate confidently in complex and ambiguous environments, using sound judgement, curiosity and initiative to challenge assumptions, navigate competing priorities and drive outcomes.**Ngā painga | The benefits**The midpoint of the salary range is $123,511 per annum and the full range (85%-120%) is $104,985 - $148,214 per annum. Appointment and remuneration will reflect skills and experience relevant to the role.**Mō mātou | About us**Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Māori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships) to guide our work and achieve the goals of our Hōkai Rangi strategy.We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.**Tono ināianei | Apply Now**To submit an application and view the position description, click the apply link. All applications must be submitted through our careers site to ensure transparency – applications received via email will not be considered.When applying, submit a tailored **CV and a cover letter** describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work.**Applications close on: Sunday the 18th of October.**If you have any questions or want to learn more about a career with us, contact [e-mail], or visit **careers.corrections.govt.nz.****We are not accepting applications via recruitment agencies for this role. Unsolicited CVs submitted by agencies will not be accepted and no agency fees will apply.**## Job details| | || --- | --- || Job reference: | APA/1951406 || Location: | Wellington (Te Whanganui a Tara) || Date posted: | 09-Oct-2026 || Application close date: | 18-Oct-2026 || Attachments: | Senior Business Analyst - Custodial Services (1).DOCX (Word, 230KB) |