Senior Business Analyst

Oranga Tamariki; Wellington; Hybrid; NZD 110,000 - 140,000; Full time

Benefits offered by this job

Flexible working options

Job summary

Oranga Tamariki—Ministry for Children is seeking several Senior Business Analysts to join the Frontline Technology Systems Upgrade Programme in Wellington/Auckland. The programme replaces legacy systems with modern platforms to improve frontline services and outcomes for tamariki and whānau.

As a senior, you will lead, coach and mentor other analysts, collaborate with stakeholders, and ensure delivery from discovery through to deployment.

Qualifications

• Proven experience in large-scale technology upgrades or process redesigns.
• Strong analytical and synthesis skills.
• Advanced skills in process modelling.
• Excellent stakeholder engagement and workshop facilitation.
• Experience with Agile methodologies and delivery tools (Jira, Confluence).
• Ability to lead, coach and mentor other Business Analysts.

Responsibilities

• Design business processes and requirements to support frontline staff in delivering essential services.
• Engage stakeholders through workshops, interviews, and reviews to identify needs and define solutions.
• Maintain traceability of requirements throughout the project lifecycle.
• Model detailed business processes (Level 3-4) aligned with higher-level frameworks.
• Support solution delivery phases through build, testing, deployment and adoption.

Skills

Analytical thinking

Stakeholder engagement

Agile methodologies

Workshop facilitation

Process modelling

Mentoring

Tools

Jira

Confluence

Job description

• Senior Business Analyst (Frontline Technology Systems Upgrade Programme)
• Wellington / Auckland
• Competitive salary, based on experience
• Fixed term until 30 June 2027

Oranga Tamariki—Ministry for Children has a commitment to putting tamariki and rangatahi at the heart of what we do. In our work, we aim to demonstrate these values:

• We putTamarikifirst
• We respect theManaof people
• We valueWhakapapa
• We recognise thatOrangais a journey

We are committed to ensuring that New Zealand is the best place in the world to be a child. We are also committed to ensuring Oranga Tamariki partners with hapū, iwi and Māori organisations to find appropriate solutions for tamariki in need.

Mō te tūu| About the role

We are looking for several excellent Senior Business Analysts to join our Frontline Technology Systems Upgrade (FTSU) Programme. The FTSU programme has been established to replace current legacy systems with modern platforms that will improve frontline services and enable better outcomes for tamariki and whănu.

As one of a team of Senior Business Analysts, you'll collaborate to design future-focused processes and systems to make it easier for our kaimahi to work productively, spending more time working directly with children, their families and communities. This is your chance to contribute to safer, more nurturing communities while enjoying flexible working opportunities, supportive leadership, and a collaborative environment.

The role will sit within the Enterprise Programme Management Office (EPMO) team and be connected to a community of Business Analysts. You'll be embedded in the FTSU Programme team, with its own programme structure. As a Senior Business Analyst, you are also expected to contribute to the improvement of the practice and lead, coach, guide, and mentor other Business Analysts.

Key Responsibilities will include:

• Design business processes and requirements to support frontline staff in delivering essential services.
• Engage stakeholders through workshops, interviews, and documentation reviews to identify needs and define solutions.
• Maintain traceability of requirements throughout the project lifecycle, ensuring alignment with organisational goals and regulatory obligations.
• Model detailed business processes (Level 3-4) while ensuring consistency with higher-level frameworks (Level 0-2).
• Support solution delivery phases, including build, testing, deployment, and post-deployment activities to ensure successful adoption of new systems and processes.

You’ll bring a blend of analytical expertise, process design capability, and strong stakeholder engagement skills. You’ll be comfortable working in complex environments and contributing to the delivery of impactful change. To be successful, you will have:

• Proven experience in large-scale technology upgrades or process redesigns within complex organisations.
• Strong analytical skills with the ability to synthesize information from multiple sources and clarify ambiguities.
• Advanced skills in process modelling and stakeholder engagement techniques such as workshops and interviews.
• A collaborative mindset with a commitment to knowledge sharing and teamwork.
• Experienced in Agile methodologies, with hands-on experience using Jira and Confluence (or similar tools) to manage and trace requirements throughout the delivery lifecycle.

Nōu te rourou| What's in it for you

We offer a vibrant and supportive team, flexible work options and a genuine commitment to wellbeing. We welcome diversity and are committed to working in an inclusive and respectful way. This is your opportunity to apply your skills and experience to the wellbeing of tamariki and rangatahi.

You will also be connected to a community of Business Analysts, with a focus on learning and growth.

If you are interested in any of our vacancies, please ensure that you make yourself familiar with our code of conduct as it sets out our expectations for our kaimahi and requires you to present at work free from the influences of both drugs and alcohol.