Senior Business Analyst

New Zealand Government Joba; Wellington; On-site; NZD 90,000 - 130,000; Full time

Job summary

Oranga Tamariki—Ministry for Children in Wellington/Auckland is seeking a Senior Business Analyst to join the Frontline Technology Systems Upgrade Programme. The role focuses on designing frontline processes and gathering requirements to replace legacy systems with modern platforms, improving outcomes for tamariki and whānau.

You will mentor other analysts, contribute to practice improvements, and work within an agile environment using Jira and Confluence.

Qualifications

• Proven experience in large-scale technology upgrades or process redesigns within complex organisations.
• Strong analytical skills with the ability to synthesise information from multiple sources and clarify ambiguities.
• Advanced skills in process modelling and stakeholder engagement techniques such as workshops and interviews.
• Experienced in Agile methodologies, with hands-on experience using Jira and Confluence to manage and trace requirements throughout the delivery lifecycle.

Responsibilities

• Design business processes and requirements to support frontline staff in delivering essential services.
• Engage stakeholders through workshops, interviews, and documentation reviews to identify needs and define solutions.
• Maintain traceability of requirements throughout the project lifecycle, ensuring alignment with organisational goals and regulatory obligations.
• Model detailed business processes (Level3–4) while ensuring consistency with higher-level frameworks (Level0–2).
• Support solution delivery phases, including build, testing, deployment, and post‑deployment activities to ensure successful adoption of new systems and processes.

Skills

Technology upgrades

Process redesign

Analytical skills

Process modelling

Stakeholder engagement

Agile methodologies

Tools

Jira

Confluence

Job description

Senior Business Analyst (Frontline Technology Systems Upgrade Programme)

Wellington / Auckland Competitive salary, based on experience. Fixed term until 30 June 2027.

About us

Oranga Tamariki—Ministry for Children has a commitment to putting tamariki and rangatahi at the heart of what we do. In our work, we aim to demonstrate these values:

• We putTamarikifirst
• We believeArohais vital
• We respect theManaof people
• We areTikaandPono
• We valueWhakapapa
• We recognise thatOrangais a journey

We are committed to ensuring that NewZealand is the best place in the world to be a child. We are also committed to ensuring Oranga Tamariki partners with hapū, iwi and Māori organisations to find appropriate solutions for tamariki in need.

About the role

We are looking for several excellent Senior Business Analysts to join our Frontline Technology Systems Upgrade (FTSU) Programme. The FTSU programme has been established to replace current legacy systems with modern platforms that will improve frontline services and enable better outcomes for tamariki and whānau. As one of a team of Senior Business Analysts, you'll collaborate to design future‑focused processes and systems to make it easier for our kaimahi to work productively, spending more time working directly with children, their families and communities. This is your chance to contribute to safer, more nurturing communities while enjoying flexible working opportunities, supportive leadership, and a collaborative environment.

The role will sit within the Enterprise Programme Management Office (EPMO) team and be connected to a community of Business Analysts. You'll be embedded in the FTSU Programme team, with its own programme structure. As a Senior Business Analyst, you are also expected to contribute to the improvement of the practice and lead, coach, guide, and mentor other Business Analysts.

Key Responsibilities

• Design business processes and requirements to support frontline staff in delivering essential services.
• Engage stakeholders through workshops, interviews, and documentation reviews to identify needs and define solutions.
• Maintain traceability of requirements throughout the project lifecycle, ensuring alignment with organisational goals and regulatory obligations.
• Model detailed business processes (Level3–4) while ensuring consistency with higher-level frameworks (Level0–2).
• Support solution delivery phases, including build, testing, deployment, and post‑deployment activities to ensure successful adoption of new systems and processes.

What will you bring

• Proven experience in large‑scale technology upgrades or process redesigns within complex organisations.
• Strong analytical skills with the ability to synthesize information from multiple sources and clarify ambiguities.
• Advanced skills in process modelling and stakeholder engagement techniques such as workshops and interviews.
• A collaborative mindset with a commitment to knowledge sharing and teamwork.
• Experienced in Agile methodologies, with hands‑on experience using Jira and Confluence (or similar tools) to manage and trace requirements throughout the delivery lifecycle.

What's in it for you

• We offer a vibrant and supportive team, flexible work options and a genuine commitment to wellbeing.
• We welcome diversity and are committed to working in an inclusive and respectful way.
• You will also be connected to a community of Business Analysts, with a focus on learning and growth.

applications for this role close at Thursday 25 October 2026.