Security Operations Manager

St John International; Auckland; Hybrid; NZD 150,000 - 230,000; Full time

Job summary

Hato Hone St John in New Zealand seeks a Security Operations Manager to lead the cyber security operations team, shaping capabilities and ensuring reliable protection of information and services across the organisation. You will oversee incident response, vulnerability management, governance and continuous improvement, while partnering with vendors and service providers to implement best practices.

Based in Auckland or Christchurch, this permanent full‑time role offers the chance to influence

Qualifications

• Proven leadership in cyber security management.
• Strong knowledge of security operations and incident response.
• Experience with security frameworks (NIST, ISO 27001 etc.).
• Experience supporting security compliance and audits.
• Excellent stakeholder communication and business risk translation.
• Experience leading and developing technical teams.
• Pragmatic, risk-based approach to security.

Responsibilities

• Lead the day-to-day cyber security function and security team.
• Oversee security operations, incident response, vulnerability management and security monitoring activities.
• Drive cyber security governance, risk management, compliance and continuous improvement initiatives.
• Build and maintain strong relationships with security vendors, managed service providers and SOC partners.
• Provide security leadership across technology projects, infrastructure, cloud platforms and emerging technologies.
• Develop and promote a positive security culture through education, awareness and stakeholder engagement.
• Lead security reporting, metrics and performance management activities.
• Contribute to the development and execution of Hato Hone St John's cyber security strategy and roadmap.

Skills

Cyber security leadership

Incident response

Vulnerability management

Security governance

Stakeholder management

Team leadership

Risk-based security

Job description

Hato Hone St John has been serving New Zealanders since 1885. Today, we have nearly 12,000 kaimahi working across Aotearoa to enhance the health and wellbeing of our communities. From responding to 111 calls to supporting people to stay healthy through health education, access and monitoring, we make a life‑changing difference every day.

Job Description

As our Security Operations Manager, you'll lead the ongoing development and maturity of our cyber security operations capability, ensuring the confidentiality, integrity and availability of our information, systems and services.

This is a newly established role with a unique opportunity to shape and strengthen our security operations function. Leading a growing team and working closely with strategic service providers, you'll be responsible for building capability, embedding best practice, and ensuring our cyber security controls, processes and responses remain effective in an evolving threat landscape.

As Security Operations Manager, you will:

• Lead the day-to-day cyber security function and security team.
• Oversee security operations, incident response, vulnerability management and security monitoring activities.
• Drive cyber security governance, risk management, compliance and continuous improvement initiatives.
• Build and maintain strong relationships with security vendors, managed service providers and SOC partners.
• Provide security leadership and advice across technology projects, infrastructure, cloud platforms and emerging technologies.
• Develop and promote a positive security culture through education, awareness and stakeholder engagement.
• Lead security reporting, metrics and performance management activities.
• Contribute to the development and execution of Hato Hone St John's cyber security strategy and roadmap

This is an opportunity to shape the future of cyber security within one of New Zealand's most recognised and trusted organisations. You'll work across the business to influence decision‑making, improve security outcomes, and help ensure the technology services that support our people, patients, volunteers and communities remain secure and resilient.

The role is a permanent full‑time opportunity based in Auckland or Christchurch.

Qualifications

Ko wai koe - About you:

To be successful in this role you'll bring:

• Proven experience in a cyber security leadership or management role. (Experience gained from within health / emergency servicesis a bonus).
• Strong knowledge of security operations, incident response, vulnerability management and cyber resilience.
• Experience working with recognised security frameworks and standards such as HISF, NZISM, NIST, ISO 27001 or CIS Controls.
• Experience supporting security compliance, audit and assurance activities.
• Excellent stakeholder management and communication skills, with the ability to translate technical risks into business outcomes.
• Experience leading and developing technical teams.
• A pragmatic, risk‑based approach to security and problem solving.

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under‑represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.