Secondary Tool Technician

AWF New Zealand; Whanganui; On-site; NZD 42,000 - 60,000; Part time

Job summary

AWF New Zealand is seeking a reliable Secondary Tool Technician for a permanent part-time position in Whanganui. You will assist with maintenance, servicing, repair, and troubleshooting of a range of equipment and tools on-site or at customer sites.

Working closely with the Service Technician, you will provide timely, professional service, interpret technical manuals, and ensure safety and quality. Valid driver's license and ability to travel locally are preferred; overseas applicants will not

Qualifications

• Experience diagnosing technical issues and providing practical solutions.
• Ability to read manuals, schematics, and diagrams.
• Strong communication and customer service skills.
• Commitment to safety and quality standards.
• Ability to work independently and manage time.

Responsibilities

• Provide on-site or in-house technical service, maintenance, and repair of equipment as required by the Service Technician.
• Perform installation, troubleshooting, and preventive maintenance as needed.
• Respond promptly to service requests with minimal disruption to customer operations.
• Maintain accurate records of service activities, parts used, and time logged.
• Assist in diagnosing technical issues and implementing effective solutions.
• Support the primary Service Technician with routine maintenance and larger projects when available and required.
• Communicate effectively with customers and internal teams regarding service progress, findings, and recommendations

Skills

Troubleshooting

Tools knowledge

Reading schematics

Customer service

Attention to detail

Time management

Valid driver’s license

Job description

We are seeking a reliable and mechanically minded Secondary Tool Technician for a permanent part-time position. This is a hands‑on role supporting the maintenance, servicing, repair, and troubleshooting of a range of equipment and tools. Working closely with the primary Service Technician, you will help ensure customers receive timely, professional service and equipment remains in excellent working condition.

Key Responsibilities

• Provide on-site or in‑house technical service, maintenance, and repair of company products or equipment when required by the Service Technician.
• Perform installation, troubleshooting, and preventive maintenance as needed.
• Respond promptly to service requests, ensuring minimal disruption to customer operations.
• Maintain accurate records of service activities, including work completed, parts used, and time logged.
• Assist in diagnosing technical issues and implementing effective solutions.
• Support the primary Service Technician with routine maintenance and larger projects when available and required.
• Communicate effectively with customers and internal teams regarding service progress, findings, and recommendations

Skills & Qualifications

• Technical knowledge and experience working with tools
• Strong problem‑solving and troubleshooting skills.
• Ability to read and interpret technical manuals, schematics, and diagrams.
• Effective communication and customer service skills.
• Attention to detail and commitment to safety and quality.
• Ability to work independently and manage time effectively.
• Valid driver's license and ability to travel to customer sites as required.
• Previous experience in technical service or as a Service Technician is preferred.

Please note - we do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early.

Overseas applicants will not be considered for this role