Scheduling & Operations Coordinator

Carpet Court NZ; Auckland; On-site; NZD 48,000 - 64,000; Full time

Benefits offered by this job

Full training

Supportive team

Learning opportunities

Staff discounts

Large network

Job summary

Carpet Court NZ is seeking an Operations Support team member to coordinate installation schedules across Auckland Central and Commercial, assisting with flooring deliveries and window furnishings tasks. Based at the Mt Wellington branch, you will ensure smooth operations from booking to completion, working with customers, installers and internal teams.

You will help maintain schedules, manage documentation, and support invoicing and reporting in a fast-paced environment, while assisting the

Qualifications

• Experience in administration, scheduling or customer service.
• Strong organisational skills and attention to detail.
• Excellent written and verbal communication.
• Ability to manage multiple priorities in a busy environment.

Responsibilities

• Coordinate installation schedules across Carpet Court and Curtain Studio.
• Book and confirm installation appointments with customers.
• Communicate with customers, installers and internal teams throughout each project.
• Monitor job progress and ensure accurate system updates.
• Prepare documentation and materials for upcoming installations.
• Manage remedial work and support prompt resolution of customer concerns.
• Complete invoicing and operational reporting following installations.
• Provide administrative and operational support to the Operations Manager.

Skills

Administration

Scheduling

Customer service

Operational coordination

Job description

Carpet Court NZ is seeking an Operations Support team member to coordinate installation schedules across Auckland Central and Commercial, assisting with flooring deliveries and window furnishings tasks. Based at the Mt Wellington branch, you will ensure smooth operations from booking to completion, working with customers, installers and internal teams.

You will help maintain schedules, manage documentation, and support invoicing and reporting in a fast-paced environment, while assisting the