Samples Coordinator

New Zealand Panels Group; Canterbury; On-site; NZD 43,000 - 55,000; Full time

Benefits offered by this job

Employee Assistance Program

Staff Recognition Awards

Employee Referral Program

Employee Suggestion Program

Long Service Payments

Health Insurance Discount

Free Annual Health Checks

Job summary

New Zealand Panels Group in Kaiapoi is seeking a practical Samples Coordinator who ensures sample chips, folders, keychains, brochures and boards are stocked, assembled and dispatched efficiently. You will coordinate with the Auckland team, sales, customer services, dispatch and marketing to keep operations smooth.

The role emphasizes attention to detail, teamwork, and strong English communication while supporting product launches and monthly sample reporting across the country.

Qualifications

• Proven organisational skills and a keen eye for detail.
• Experience in a customer-facing role.
• Working knowledge of Excel and comfort with computer-based work.
• Willing to get hands-on and work as part of a team.
• Excellent communication skills, able to build relationships at all levels.
• A high standard of written and spoken English.

Responsibilities

• Keep stock on the shelves: review stock of sample chips, folders, keychains, brochures and boards, and place weekly orders with our Auckland samples team so we never run out, planning ahead for travel-related demand spikes with the sales and specification teams.
• Check and receive: ensure incoming stock is as ordered, correctly identified, and quality-check samples (arranging remakes where needed).
• Assemble and merchandise: update returned sample folders and put together new sample boards and boxes, keeping the Samples Room tidy and efficient.
• Dispatch quickly: respond promptly and courteously to sample requests from the website, our internal samples portal and email, and send them by the most effective route.
• Support marketing: help with product launches, events and the dispatch of marketing collateral.
• Track and report: process orders in the system and provide a monthly report on the number and type of samples dispatched.

Skills

Organisational skills

Customer-facing experience

Excel

Team player

Written and spoken English

Education

Any relevant vocational experience

Tools

Excel

Job description

Join NZPG as our Samples Coordinator in Kaiapoi. Keep our architectural samples stocked, assembled and out the door to customers across the country.

09th October, 2026

About the role
This is a practical, varied role for someone who takes pride in getting the details right and enjoys helping people. You will report to the South Island Sales and Distribution Manager and work closely with our Auckland-based Samples team, sales teams, customer services, dispatch and marketing.
Day to day, you will:

• Keep stock on the shelves: review stock of sample chips, folders, keychains, brochures and boards, and place weekly orders with our Auckland samples team so we never run out, planning ahead for travel-related demand spikes with the sales and specification teams.


• Check and receive: make sure incoming stock is as ordered, and correctly identified, and quality-check samples (arranging remakes where needed).


• Assemble and merchandise: update returned sample folders and put together new sample boards and boxes, keeping the Samples Room tidy and efficient.


• Dispatch quickly: respond promptly and courteously to sample requests from the website, our internal samples portal and email, and send them by the most effective route.


• Support marketing: help with product launches, events and the dispatch of marketing collateral.


• Track and report: process orders in the system and provide a monthly report on the number and type of samples dispatched.

09th October, 2026

About the role
This is a practical, varied role for someone who takes pride in getting the details right and enjoys helping people. You will report to the South Island Sales and Distribution Manager and work closely with our Auckland-based Samples team, sales teams, customer services, dispatch and marketing.
Day to day, you will:

• Keep stock on the shelves: review stock of sample chips, folders, keychains, brochures and boards, and place weekly orders with our Auckland samples team so we never run out, planning ahead for travel-related demand spikes with the sales and specification teams.


• Check and receive: make sure incoming stock is as ordered, and correctly identified, and quality-check samples (arranging remakes where needed).


• Assemble and merchandise: update returned sample folders and put together new sample boards and boxes, keeping the Samples Room tidy and efficient.


• Dispatch quickly: respond promptly and courteously to sample requests from the website, our internal samples portal and email, and send them by the most effective route.


• Support marketing: help with product launches, events and the dispatch of marketing collateral.


• Track and report: process orders in the system and provide a monthly report on the number and type of samples dispatched.

About you

• Proven organisational skills and a keen eye for detail


• Experience in a customer-facing role


• Working knowledge of Excel and comfort with computer-based work


• Willing to get hands-on and work as part of a team


• Excellent communication skills, able to build relationships at all levels


• A high standard of written and spoken English


• A sense of humour, and the ability to stay calm and professional when the unexpected happens.


• Previous experience in an organisation where samples are a key part of the sales process (advantageous but not necessary)

About us:
New Zealand Panels Group is a leading manufacturer and distributor of decorative interior panel products used by the joinery industry. We also supply high pressure laminates, porcelain and engineered stone benchtop materials along with a range of substrates and stainless-steel products. Specified by New Zealand's top architects and designers, our products can be found in projects built by the country's leading residential and commercial builders.

Working at NZPG is great! Our staff benefits include:

• Employee Assistance Program


• Staff Recognition Awards


• Employee Referral Program


• Employee Suggestion Program


• Long Service Payments


• Health Insurance Discount


• Free Annual Health Checks