Sales & Trade Desk Coordinator

Glass Vice Products; Upper Harbour; On-site; NZD 50,000 - 65,000; Full time

Job summary

Glass Vice Products – Albany, North Island is seeking a versatile office administrator to support customer service, trade desk, and warehouse coordination. The role is hands-on and requires strong organisation and multitasking in a busy environment.

Ideal candidates have experience in sales administration and MYOB, with solid Microsoft Office skills and excellent communication. This is a practical, active role supporting multiple departments and ensuring smooth order processing.

Qualifications

• Experience in sales administration, customer service or trade desk support.
• Proficiency with MYOB and MS Office tools.
• Strong communication and high attention to detail.

Responsibilities

• Answer and direct incoming telephone calls professionally and efficiently.
• Provide exceptional customer service to trade and retail customers.
• Process sales orders, distribution orders and customer enquiries.
• Prepare and manage invoicing using MYOB.
• Coordinate with warehouse to ensure orders are picked, packed and dispatched on time.
• Assist with trade desk operations and sales administration.
• Maintain customer records, forms and pricing information.
• Assist with marketing administration including price lists, product information and promotional materials.
• Help with picking and packing orders when required.
• Provide administrative support to senior management and other departments.

Skills

Sales administration

Customer service

Trade desk support

Tools

MYOB

Microsoft Office

Job description

Glass Vice Products – Albany, North Island is seeking a versatile office administrator to support customer service, trade desk, and warehouse coordination. The role is hands-on and requires strong organisation and multitasking in a busy environment.

Ideal candidates have experience in sales administration and MYOB, with solid Microsoft Office skills and excellent communication. This is a practical, active role supporting multiple departments and ensuring smooth order processing.