Sales Support & Office Coordination Specialist

Tempur Australia; Māngere-Ōtāhuhu; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

TEMPUR pillow in first week

TEMPUR mattress after probation

Staff discounts on TEMPUR products

Birthday leave

Wellbeing support

Employee Assistance Program

Recognition and service awards

Supportive workplace culture

Job summary

TEMPUR Australia & New Zealand is seeking an organized, proactive Administrator to support our Sales Team at the New Zealand office near Auckland Airport. You’ll coordinate orders, respond to retailer enquiries, and ensure information flows smoothly between Sales, Customer Service, Warehouse and partners.

This office‑based role offers variety and the chance to build strong cross–team relationships. If you enjoy keeping processes on track and helping the business run efficiently, this could be

Qualifications

• Experience in an administration, Sales Support, Sales Coordinator, Office Coordinator or similar role.
• Strong organisational skills and the ability to juggle multiple priorities.
• A genuine customer-service mindset and confidence dealing with customers and retail partners.
• Excellent attention to detail and pride in getting things right.

Responsibilities

• Provide day-to-day administrative support to our National Sales Manager & Account Managers.
• Be the connection point between Sales, Customer Service, Warehouse teams, customers & retail partners.
• Coordinate customer orders helping ensure information is accurate & everyone is kept up to date.
• Respond to retailer and customer enquiries in a friendly, professional and timely manner.
• Maintain accurate customer, sales and product information across relevant systems and portals.
• Prepare and distribute regular sales information and reports.
• Assist the Sales Team with presentations, documents, meeting preparation and general administration.
• Coordinate internal sales conferences, retailer conferences, home shows and other customer events.
• Support logistics & warehouse activities through administration & data entry across carrier and retailer portals.
• Coordinate meetings, travel, materials and other practical arrangements for the Sales Team.
• Help keep day-to-day office and sales activities organised and running smoothly.
• Pitch in wherever needed and provide practical support across the business.

Skills

Administration

Sales Support

Office coordination

MS Office

Tools

Outlook

Excel

PowerPoint

Teams

Job description

TEMPUR Australia & New Zealand is seeking an organized, proactive Administrator to support our Sales Team at the New Zealand office near Auckland Airport. You’ll coordinate orders, respond to retailer enquiries, and ensure information flows smoothly between Sales, Customer Service, Warehouse and partners.

This office‑based role offers variety and the chance to build strong cross–team relationships. If you enjoy keeping processes on track and helping the business run efficiently, this could be