Office All Rounder

Tempur Australia; Māngere-Ōtāhuhu; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

TEMPUR pillow in first week

TEMPUR mattress after probation

Staff discounts on TEMPUR products

Birthday leave

Wellbeing support

Employee Assistance Program

Recognition and service awards

Supportive workplace culture

Job summary

TEMPUR Australia & New Zealand is seeking an organized, proactive Administrator to support our Sales Team at the New Zealand office near Auckland Airport. You’ll coordinate orders, respond to retailer enquiries, and ensure information flows smoothly between Sales, Customer Service, Warehouse and partners.

This office‑based role offers variety and the chance to build strong cross–team relationships. If you enjoy keeping processes on track and helping the business run efficiently, this could be

Qualifications

• Experience in an administration, Sales Support, Sales Coordinator, Office Coordinator or similar role.
• Strong organisational skills and the ability to juggle multiple priorities.
• A genuine customer-service mindset and confidence dealing with customers and retail partners.
• Excellent attention to detail and pride in getting things right.

Responsibilities

• Provide day-to-day administrative support to our National Sales Manager & Account Managers.
• Be the connection point between Sales, Customer Service, Warehouse teams, customers & retail partners.
• Coordinate customer orders helping ensure information is accurate & everyone is kept up to date.
• Respond to retailer and customer enquiries in a friendly, professional and timely manner.
• Maintain accurate customer, sales and product information across relevant systems and portals.
• Prepare and distribute regular sales information and reports.
• Assist the Sales Team with presentations, documents, meeting preparation and general administration.
• Coordinate internal sales conferences, retailer conferences, home shows and other customer events.
• Support logistics & warehouse activities through administration & data entry across carrier and retailer portals.
• Coordinate meetings, travel, materials and other practical arrangements for the Sales Team.
• Help keep day-to-day office and sales activities organised and running smoothly.
• Pitch in wherever needed and provide practical support across the business.

Skills

Administration

Sales Support

Office coordination

MS Office

Tools

Outlook

Excel

PowerPoint

Teams

Job description

Part of the TEMPUR's International Division, TEMPUR Australia & New Zealand is comprised of around 75 passionate and motivated individuals whose mission is to Improve the Sleep of More People Every Night, All Around the World. We are the world's largest bedding company and are responsible for developing, manufacturing, and marketing mattresses, adjustable bases, pillows and other sleep and relaxation products to leading bedding retailers in our region.

Role Overview

If you’re someone who loves being organised, enjoys variety and takes pride in being the person others can rely on, this could be a great role for you.

Based at our New Zealand Office, this is a key role at the heart of our day-to-day operations. You’ll be the go-to person who helps keep things running smoothly, providing hands‑on administrative and coordination support to our Sales Team while connecting with Customer Service, Operations, Warehouse teams, customers and retail partners.

No two days will be exactly the same. You might be coordinating customer orders, helping with a retailer enquiry, organising an upcoming sales conference or event, supporting the Sales Team, updating information in our systems, or making sure communication flows between the right people.

Because this role is so connected to the people and activity within our Head Office, it is a fully office‑based position. For the right person, that means being right in the middle of the action, building strong working relationships across the business and becoming a trusted and valued member of the team.

Key Responsibilities

• ·Provide day-to-day administrative support to our National Sales Manager & Account Managers
• ·Be the connection point between Sales, Customer Service, Warehouse teams, customers & retail partners
• ·Coordinate customer orders helping ensure information is accurate & everyone is kept up to date
• ·Respond to retailer and customer enquiries in a friendly, professional and timely manner
• · Maintain accurate customer, sales and product information across relevant systems and portals
• ·Prepare and distribute regular sales information and reports
• ·Assist the Sales Team with presentations, documents, meeting preparation and general administration
• ·Coordinate internal sales conferences, retailer conferences, home shows and other customer events
• ·Support logistics &warehouse activities through administration & data entry across carrier and retailer portals
• ·Coordinate meetings, travel, materials and other practical arrangements for the Sales Team
• ·Help keep day-to-day office and sales activities organised and running smoothly
• ·Pitch in wherever needed and provide practical support across the business

What Will Help You Succeed

We’re looking for someone who is naturally organised, approachable and enjoys being the person who gets things sorted.

You’ll ideally bring:

• ·Experience in an administration, Sales Support, Sales Coordinator, Office Coordinator or similar role
• ·Strong organisational skills and the ability to juggle multiple priorities
• · A genuine customer-service mindset and confidence dealing with customers and retail partners
• ·Excellent attention to detail and pride in getting things right
• ·Strong written and verbal communication skills
• · Confidence working with different teams and personalities
• ·Experience coordinating meetings, events or conferences
• ·Good Microsoft Office skills, including Outlook, Excel, PowerPoint and Teams
• ·Confidence learning and working across different systems and online portals
• · A proactive, practical approach and willingness to jump in and help
• ·A positive, team-focused attitude and a genuine enjoyment of working with others

Why This Role Matters

This isn’t a role that sits on the sidelines. You’ll be right at the heart of our New Zealand operations, helping connect the people, information and activities that keep the business moving. It would particularly suit someone who enjoys being known as the person who knows what’s happening, knows who to speak to and can be relied upon to get things done. You’ll have plenty of variety, interact with people across the business and play an important part in creating a well-organised, responsive and supportive office environment.

What's In It For You:

• ·Pride of working for a stable, secure, reputable and globally recognised premium brand.
• ·Great employee benefits including being gifted your very own TEMPUR pillow in your 1st week
• ·You'll be gifted your very own TEMPUR mattress after successfully completing your probationary period so you can experience the quality of our products and become a proud ambassador of our product.
• ·Generous staff discounts on TEMPUR products for a better sleep experience.
• ·A day off on your birthday so you can celebrate your special day.
• ·Wellbeing support per annum to promote life-work balance.
• ·Access to our Employee Assistance Program.
• ·Generous recognition and service awards/rewards
• ·Being part of a positive and supportive workplace culture that fosters teamwork & personal growth.

This position is afull-time role, based near Auckland Airportand isavailable for animmediate start.

Whether you're currently in a similar role or looking to take the next step in your career, what matters to us is that you love what you do and feel excited tocontribute to the continued growth and success of our business.

At TEMPUR, the difference is YOU!

Come and join the TEMPUR team today!

TEMPUR Sealy International is committed to equal opportunities, and values diversity in our workforce. We provide equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability, or any other legally protected characteristic. We maintain a fair and inclusive hiring process, ensuring that all candidates are evaluated based on their qualifications, skills, and experience. Our dedication to equal opportunities extends to every aspect of our organisation, fostering an inclusive and supportive work environment for all team members.