Sales and Support Coordinator at Toyota Otago

Albany Toyota; Otago; In loco; NZD 55.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Training and development

Competitive remuneration

Supportive team environment

Descrizione del lavoro

Cooke Howlison Toyota in Dunedin, Otago, NZ is seeking a Customer Service Representative to coordinate our reception and sales support, ensuring smooth order to delivery processes.

You will work with dealership teams to ensure compliance with franchise, finance and transport requirements, support systems and operations, and maintain strong communication with internal and external partners. This is a full-time role offering training and development and a supportive team.

Competenze

• Experience in sales administration, operations or a coordination role.
• Experience supporting or coordinating a team.
• Strong organisational skills and ability to manage deadlines.
• Excellent attention to detail and numerical accuracy.

Mansioni

• Coordinate reception and sales support team while overseeing vehicle sales processes from order to delivery.
• Ensure compliance with franchise, finance and transport requirements.
• Support dealership systems and operational activities.
• Maintain strong communication across internal departments and external partners.

Conoscenze

Sales coordination

Sales administration

Operations coordination

Customer service

Communication

Microsoft Word

Microsoft Excel

Team leadership

Organisational skills

Attention to detail

Strumenti

Dealership systems

Descrizione del lavoro

• Full Time
• Application Closes 22 Oct 2026
• Otago - Dunedin City
• Customer Service Representative

Are you an organised, detail-focused coordinator who enjoys keeping people, processes and customer deliveries running smoothly? Cooke Howlison Toyota is looking for a Sales & Support Coordinator to coordinate our sales support function and help maintain the high standards our customers and franchise partners expect.

Cooke Howlison is one of Otago’s leading automotive groups. Based in our Dunedin Toyota dealership, this varied position combines team coordination, sales administration, operational coordination, compliance, and customer service.

About The Role

This role involves coordinating the reception and sales support team while overseeing vehicle sales processes from initial order through to customer delivery. The position also ensures compliance with franchise, finance and transport requirements, supports dealership systems and operational activities, and maintains strong communication across internal departments and external partners.

About You

• Previous experience in sales administration, operations, customer service or a similar coordination role.
• Experience supporting or coordinating a team.
• Strong organisational skills and the ability to manage competing priorities and deadlines.
• Excellent attention to detail, numerical accuracy and confidence working with systems and documentation.
• Strong Microsoft Word and Excel skills, with the ability to learn dealership systems.
• Clear, professional communication skills and a genuine commitment to customer service.
• A practical, collaborative approach and a positive can-do attitude.
• The ability to work calmly under pressure, use initiative and take ownership of tasks.
• Automotive dealership experience would be an advantage, but strong leadership, administration and operational coordination experience will also be highly valued.

What We Offer

• You will be joining Toyota’s number one store in New Zealand and taking on a key role within a successful and respected dealership.
• A supportive team environment with variety and responsibility.
• Ongoing training and development opportunities.
• Excellent working conditions and a competitive remuneration package.
• The opportunity to make a genuine impact on team performance, customer experience and operational standards.

Applicants must have New Zealand residency or a valid New Zealand work visa. The successful applicant will be required to complete relevant pre-employment checks.