Sales Account Manager – Food & Beverage

Bidvest New Zealand Limited; Auckland; On-site; NZD 90,000 - 130,000; Full time

Job summary

Bidfood in New Zealand seeks an Account Manager to grow and strengthen its hospitality customer portfolio, focusing on hotels, hospitality groups, and foodservice clients. You will build strong partnerships, identify growth opportunities, and deliver commercial outcomes across a high-value portfolio.

You will drive sales growth, develop account plans, manage quotes and renewals, analyse performance, and collaborate with suppliers and internal teams to deliver tastings and promotions while

Qualifications

• Experience in account management and hospitality sales within a fast-paced environment.
• Strong understanding of hospitality operations including kitchens, restaurants and events.
• Proven ability to build strategic relationships and grow account revenue.
• Commercial acumen with pricing, margins, tenders and sales reporting.
• Excellent planning, communication, organisation and problem-solving skills.
• Ability to manage multiple priorities and work across internal teams and clients.
• Confident, professional and results-driven mindset.

Responsibilities

• Build strong relationships with General Managers, Executive Chefs, andPurchasing Managers.
• Drive sales growth across food, beverage, alcohol, and related categories.
• Develop and execute account plans with clear sales, margin, retention, and growth objectives.
• Identify opportunities through menu development, seasonal promotions, events and openings.
• Prepare quotes, tenders, pricing proposals, negotiations and renewals while maintaining margins.
• Analyse account performance, spend patterns, product mix, profitability, and service levels.
• Collaborate with suppliers and internal teams to deliver tastings, promotions and training.
• Take ownership of customer concerns and resolve issues promptly.
• Use market insight and sales data to grow the portfolio.
• Bring passion for food and beverage to every customer interaction.

Skills

Account management

Hospitality sales

Foodservice distribution

Hotel operations

Fast-paced sales

Job description

At Bidfood, we’re passionate about food and looking for our next dynamic Account Manager to help grow and strengthen our hospitality customer portfolio.

As New Zealand’s leading foodservice and beverage distributor, Bidfood is at the forefront of the industry, delivering exceptional customer experiences through innovation, expertise, and commitment. Even in challenging times, we continue to grow and lead the market with cutting-edge service initiatives.

About the Role

We’re looking for a driven, entrepreneurial sales professional with a talent for building relationships and growing business in a fast-paced environment. This role will focus on developing and managing high-value hospitality accounts, including hotels, hospitality groups, and foodservice customers.

You will be responsible for building strong customer partnerships, identifying growth opportunities, and delivering commercial outcomes across a portfolio of key accounts.

Your Success Will Be Driven By:

• Building strong relationships with General Managers, Executive Chefs, Food & Beverage Managers, Purchasing Managers, and other key decision-makers.
• Driving sales growth across food, beverage, alcohol, and related product categories.
• Developing and executing account plans with clear sales, margin, retention, and growth objectives.
• Identifying new opportunities through menu development, seasonal promotions, events, new hotel openings, and changing customer demand.
• Preparing and managing quotes, tenders, pricing proposals, contract negotiations, and renewals while maintaining company margin expectations.
• Analysing account performance, customer spending patterns, product mix, profitability, and service levels to identify growth opportunities.
• Collaborating with suppliers and internal teams to deliver product tastings, menu support, promotions, staff training, and exceptional customer service.
• Taking ownership of customer concerns and ensuring issues are resolved quickly and professionally.
• Using market insight and sales data to make informed decisions and grow your portfolio.
• Bringing a genuine passion for food and beverage, along with energy, expertise, and innovation to every customer interaction.

What We Are Looking For:

• Proven experience in account management, hospitality sales, foodservice distribution, hotel operations, or a related fast-paced sales environment.
• Strong understanding of hospitality operations, including kitchens, restaurants, bars, events, and purchasing processes.
• Demonstrated ability to build strategic customer relationships, negotiate effectively, and grow account revenue.
• Commercial acumen with experience working with pricing, margins, budgets, tenders, and sales reporting.
• Exceptional planning, communication, organisational, and problem-solving skills.
• Ability to manage multiple priorities while working effectively across internal teams and customer stakeholders.
• Confidence, professionalism, and a results-driven mindset.