Key Account Manager

Integrated Foods Group and Mangatu Blocks; Hawke's Bay; On-site; NZD 80,000 - 120,000; Full time

Job summary

Integrated Foods Marketing in Napier, New Zealand, is seeking a commercially astute Key Account Manager to lead a portfolio of domestic and export customers. You will develop account plans and act as the primary day-to-day commercial contact, driving growth, profitability and service performance.

You will collaborate with the GM Marketing & Sales during onboarding and will balance customer needs with production capacity, inventory and pricing decisions, delivering strong account performance

Qualifications

• Experience in food production, FMCG or related industry.
• Strong track record of growing customer relationships.
• Commercial acumen with pricing, margins, forecasts and sales data.
• Excellent relationship management, communication and organisational skills.
• Strong Excel and MS Office capability.
• Meat industry and Power BI skills desirable.

Responsibilities

• Build and maintain strong, long-term customer relationships.
• Develop account plans focused on growth, retention, product mix and profitability.
• Identify opportunities to increase our market share within our key accounts.
• Manage customer forecasts, orders, service requirements and follow-up.
• Make pricing recommendations within agreed commercial parameters.
• Monitor sales, volume, ASP, product mix and account performance.
• Balance customer requirements with production capability, inventory and whole-carcass optimisation.
• Provide market and customer insights to support pricing, production and inventory decisions.
• Work closely with Production, QA, Logistics, Procurement, Cold Store, Finance and Sales Administration.

Skills

Key account management

Sales experience

Commercial acumen

Pricing analysis

Forecasting

Excel

Communication

Tools

Power BI

Microsoft Office

Job description

Integrated Foods Marketing, a leading New Zealand lamb meat producer, is looking for a commercially astute Key Account Manager (KAM) to join our Marketing & Sales team in Napier.

Reporting to the GM Marketing & Sales, you will take ownership of a portfolio of domestic and export customers, driving growth, profitability, product mix and service performance.

You will work closely with the GM Marketing & Sales during the onboarding and transition of new customers, before becoming their primary day-to-day commercial contact and taking responsibility for developing the account over the long term.

This is a commercially focused account management role with responsibility for customer growth, pricing recommendations, account profitability, service delivery and overall account performance.

Why join us?

At Integrated Foods Marketing, you’ll be part of a growing New Zealand food business with a strong domestic market presence and established demand across international markets.

This is an opportunity to take genuine ownership of key customer relationships and play an important role in how we grow and develop our business.

You’ll work closely with customers and teams across the organisation, with visibility across sales, pricing, production, inventory and commercial performance.

Key areas of responsibility:

• Build and maintain strong, long-term customer relationships.
• Develop account plans focused on growth, retention, product mix and profitability.
• Identify opportunities to increase our market share within our key accounts.
• Manage customer forecasts, orders, service requirements and follow-up.
• Make pricing recommendations within agreed commercial parameters.
• Monitor sales, volume, ASP, product mix and account performance.
• Balance customer requirements with production capability, inventory and whole-carcass optimisation.
• Provide market and customer insights to support pricing, production and inventory decisions.
• Work closely with Production, QA, Logistics, Procurement, Cold Store, Finance and Sales Administration.

The ideal candidate will bring:

• Proven key account, sales or commercial experience within food production, FMCG or a related industry.
• A strong track record of managing and growing customer relationships.
• Strong commercial acumen and confidence working with pricing, margin, forecasts and sales data.
• Excellent relationship management, communication and organisational skills.
• Strong Excel and Microsoft Office capability.
• Meat industry and Power BI skills highly desirable but not essential