Account Manager

Service Foods; Auckland; Hybrid; NZD 80,000 - 110,000; Full time

Job summary

Service Foods, New Zealand’s leading food service distributor, is seeking an energetic Account Manager for the Waikato region. This dynamic, on-the-road role involves building relationships with clients, growing an existing portfolio, and ensuring needs are met with proactive solutions.

You'll spend a few hours each week in our Hamilton office to stay connected with the team and handle essential admin tasks. A tertiary qualification and experience in food service are preferred.

Qualifications

• Proven sales experience in food service or hospitality.
• Strong communication and negotiation skills.
• Proficiency in Microsoft Office; Salesforce experience is a bonus.
• Self-motivated and independent work ethic.
• A tertiary qualification is preferred.
• Knowledge of the food service industry is advantageous.

Responsibilities

• Manage and grow a portfolio of existing accounts.
• Prospect and convert new clients across the Waikato region.
• Maintain a strong call cycle to ensure high customer satisfaction.
• Negotiate and close sales, consistently exceeding targets.
• Collaborate with Procurement and Warehouse teams to align supply with demand.
• Provide tailored solutions that meet client needs.
• Stay ahead of industry trends in food service and FMCG sectors.

Skills

Account management

Sales

Negotiation

Communication

Customer service

MS Office

Salesforce

Education

Bachelor’s degree (preferred)

Tools

Salesforce

MS Office

Job description

Join Aotearoa’s leading food service distributor and grow your career with a company that values innovation, whanaungatanga (relationships), and excellence.

At Service Foods, we are passionate about delivering exceptional service and premium-quality products to New Zealand’s food service and hospitality industry. As the country’s largest privately owned and operated, fully integrated food distribution business, we are proud to have been recognised by Deloitte as one of New Zealand’s Best Managed Companies in both 2023 and 2024.

We’re more than just a business—we’re a whānau (family). We foster a dynamic, inclusive workplace where your ideas are valued, and your growth is supported.

We’re looking for a driven and experienced Account Manager to join our Waikato team. This is a dynamic, on-the-road role perfect for someone who enjoys face-to-face engagement and creating meaningful connections with customers. You’ll be the key link between our clients and our business, ensuring their needs are met and exceeded.

In addition to your time on the road, you’ll spend a few hours each week in our Hamilton office to stay connected with the wider team, collaborate on initiatives, and handle essential admin tasks to keep operations running smoothly.

• Manage and grow a portfolio of existing accounts
• Prospect and convert new clients across the Waikato region
• Maintain a strong call cycle to ensure high customer satisfaction
• Negotiate and close sales, consistently exceeding targets
• Collaborate with Procurement and Warehouse teams to align supply with demand
• Provide tailored solutions that meet client needs
• Stay ahead of industry trends in both food service and FMCG sectors.

You’re a confident communicator with a passion for building strong client relationships. You thrive in a target-driven environment and bring a proactive, solutions-focused mindset.

You’ll Bring:

• Proven sales experience, ideally in food service or hospitality
• Strong communication and negotiation skills
• Proficiency in Microsoft Office; Salesforce experience is a bonus
• A self-motivated, independent work ethic
• A tertiary qualification (preferred)
• Knowledge of the food service industry (advantageous)
• Competitive base salary + performance-based incentives
• Career development in a fast-growing, forward-thinking organisation
• Supportive, inclusive team culture
• Opportunities to make a real impact

Mō Service Foods | Working with Us

Our values—creativity, resilience, inclusivity, collaboration, work ethic, and humility—are at the heart of everything we do. We celebrate the diversity of Aotearoa and are committed to creating a workplace where everyone can thrive and be their authentic selves.