SaaS Solutions Specialist - Drive Customer Growth

The Simpro Group Pty Ltd

Auckland

On-site

NZD 80,000 - 100,000

Full time

14 days+
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Benefits offered by this job

Employee Assistance Program
Generous Parental Leave Program
Paid Volunteer Leave Days
Casual dress and relaxed office environment
Opportunities for career progression

Job summary

A leading software company in Auckland is seeking a Solutions Specialist to drive product adoption and assist in customer expansion. The ideal candidate will have a strong background in technical sales support within the SaaS industry and possess excellent communication skills. Responsibilities include conducting outbound engagement, supporting Account Managers, and collaborating cross-functionally. This role offers diverse training opportunities and a supportive work environment, making it a great fit for growth-minded individuals.

Qualifications

  • Proven experience in a technical sales-support or sales engineering role.
  • Experience in Field Service Management or Payments required.
  • Strong understanding of cloud computing and enterprise software solutions.

Responsibilities

  • Drive product adoption and expansion within the existing customer base.
  • Conduct outbound engagement into non-managed customer accounts.
  • Support Account Managers with product demonstrations and technical support.

Skills

Technical sales support
Strong communication skills
Customer relationship management
Knowledge of SaaS products
Ability to work cross-functionally

Job description

A leading software company in Auckland is seeking a Solutions Specialist to drive product adoption and assist in customer expansion. The ideal candidate will have a strong background in technical sales support within the SaaS industry and possess excellent communication skills. Responsibilities include conducting outbound engagement, supporting Account Managers, and collaborating cross-functionally. This role offers diverse training opportunities and a supportive work environment, making it a great fit for growth-minded individuals.
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