Room Attendant

Colonial Group; Queenstown; On-site; NZD 32,000 - 42,000; Full time

Job summary

Colonial Group is seeking a Room Attendant to join our Housekeeping team in Queenstown. You will thoroughly clean guest rooms, restock supplies, and maintain a pristine environment to delight guests.

The role emphasizes attention to detail, efficiency, and collaboration with colleagues from diverse backgrounds. The position requires a patient, reliable individual who can handle a physical workload and adapt to a variety of shifts, including weekends and holidays.

Qualifications

• Previous experience as a cleaner or room attendant is a plus.
• Communication style is warm and welcoming to guests and team members.
• Eye for detail and strong time management.
• Physical role requiring movement between rooms and stairs.
• Collaborate with colleagues from diverse backgrounds.
• Reliable transportation and availability for weekends and public holidays.

Responsibilities

• Thoroughly clean all sections of guest rooms, including changing linens and bathrooms, to ensure an exceptional first impression.
• Work within guidelines to uphold impeccable housekeeping standards.
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped.
• Use cleaning materials with care and follow safety protocols.
• Respect guest privacy and security at all times.
• Report maintenance issues promptly to ensure a flawless guest experience.

Skills

Attention to detail

Warm communication

Time management

Team collaboration

Physical stamina

Reliability

Job description

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills and Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays