Hospitality All Rounder

Colonial Group; Lake Tekapo; On-site; NZD 30,000 - 33,000; Part time

Job summary

Colonial Group in Lake Tekapo invites two enthusiastic individuals to join during school holidays as housekeeping all-rounders. You will keep guest rooms pristine, assist with linen and amenity deliveries, and support the team while ensuring guest comfort and safety.

Ideal candidates bring a friendly, can-do attitude, strong attention to detail, and readiness for physical shifts including weekends. Training will cover safety protocols and guest-service excellence.

Qualifications

• Previous experience as a houseperson or room attendant is a plus.
• Warm, welcoming communication with guests and team members.
• Eye for detail and time-efficient work.
• Physically capable to move between rooms and use stairs.
• Collaborates with colleagues from diverse backgrounds.
• Reliable transportation and availability for varied shifts.

Responsibilities

• Thoroughly clean guest rooms, change linens and bathrooms to high standards.
• Deliver requests to guest rooms and restock amenities and linen.
• Maintain housekeeping trolleys, keep them organized and stocked.
• Use cleaning materials safely and follow protocols for a secure environment.
• Respect guest privacy and security, ensuring guest comfort.
• Report maintenance issues promptly.
• Fulfill guest requests quickly, including delivering items and collecting used goods.
• Collaborate with housekeeping team to complete tasks on time.
• Gather used linens and transport to appropriate areas.
• Handle cleaning chemicals safely.

Skills

Warm communication

Attention to detail

Time management

Physical stamina

Teamwork

Weekend/night shifts

Job description

Purpose
Perfect for students! We are looking for two enthusiastic individuals to join our team during the school holiday breaks

As a housekeeping all-rounder, you are a key player in the Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your role would also include delivering requests to guest rooms, ensuring there is a steady supply of Linen and amenities. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues
• Prioritise and promptly fulfil guest requests, including delivering amenities, beds, cots, blankets, and pillows, and collecting items from guest rooms as needed
• Collaborate with all members of the housekeeping team to ensure tasks are completed in a timely manner
• Gather used linens from guest rooms and transport to the designated appropriate area
• Handle chemicals and cleaning materials with safety

Skills and Experience

• Previous experience as a houseperson or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays and some night work