Housekeeping Room Attendant

Hilton; Auckland; On-site; NZD 30,000 - 39,000; Full time

Job summary

Hilton Auckland Karaka is looking for a dedicated Room Attendant to maintain pristine guest rooms and deliver warm hospitality. You will clean, restock, and prepare rooms to ensure every guest enjoys a flawless stay.

Strong attention to detail and a proactive, guest-focused approach are essential. The role requires physical fitness, ability to work weekends and holidays, and good English communication. Join our team and help us deliver memorable experiences.

Qualifications

• Prior housekeeping or room attendant experience preferred.
• Ability to maintain high cleanliness and presentation standards.
• Capable of performing physically demanding tasks (lifting, bending, standing for long periods).
• Courteous and professional when interacting with guests.
• Efficient in completing tasks within set timeframes.
• Works well with housekeeping and other hotel departments.
• Available to work shifts, including weekends and public holidays.
• Basic proficiency in English; additional languages are a plus.
• Knowledge of cleaning chemicals and safety procedures.

Responsibilities

• Keep guest rooms spotless: Clean and tidy assigned rooms, including making beds, cleaning bathrooms, dusting, vacuuming, and performing deep cleaning tasks as needed.
• Replenish linens and amenities: Replace bed linens, towels, and guest essentials as needed.
• Manage supplies: Stock, maintain, and transport the housekeeping supply cart daily.
• Delight our guests: Respond to guest requests promptly and courteously.
• Manage waste disposal: Dispose of trash and recyclables in designated areas.

Skills

Customer service

Teamwork

Physical fitness

Time management

Safety procedures

English proficiency

Job description

Exceptional Hospitality Starts with YouPicture yourself brightening someone's day. When you join our Hotels team at DoubleTree by Hilton Auckland Karaka, that's exactly what you'll do every time you come to work! Your meticulous attention to detail and commitment to excellence will help create an unforgettable experience for our guests. As a

Job Description

Exceptional Hospitality Starts with YouPicture yourself brightening someone's day. When you join our Hotels team at DoubleTree by Hilton Auckland Karaka, that's exactly what you'll do every time you come to work! Your meticulous attention to detail and commitment to excellence will help create an unforgettable experience for our guests. As a Room Attendant, you're not just ensuring the cleanliness of guest rooms - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here’s what you'll do during a typical day:

• Keep guest rooms spotless: Clean and tidy assigned rooms, including making beds, cleaning bathrooms, dusting, vacuuming, and performing deep cleaning tasks as needed
• Replenish linens and amenities: Replace bed linens, towels, and guest essentials as needed
• Manage supplies: Stock, maintain, and transport the housekeeping supply cart daily
• Delight our guests: Respond to guest requests promptly and courteously
• Manage waste disposal: Dispose of trash and recyclables in designated areas

Qualifications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In Addition, This Role Requires The Following Minimum Qualifications

• Prior housekeeping or room attendant experience preferred, especially in hospitality.
• Ability to maintain high cleanliness and presentation standards.
• Capable of performing physically demanding tasks (e.g., lifting, bending, standing for long periods).
• Courteous and professional when interacting with guests.
• Efficient in completing tasks within set timeframes.
• Works well with housekeeping and other hotel departments.
• Available to work shifts, including weekends and public holidays.
• Basic proficiency in English; additional languages are a plus.
• Knowledge of cleaning chemicals and safety procedures.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests - we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.