Housekeeping Attendant

Colonial Group; Queenstown; On-site; NZD 28,000 - 36,000; Full time

Job summary

Colonial Group is seeking a Housekeeping Attendant in Queenstown to keep guest rooms immaculate and detail-oriented. You will work within the team to ensure a spotless, welcoming environment and assist guests as needed.

Key attributes include a warm communication style, strong attention to detail, physical stamina for moving between rooms and stairs, and a flexible schedule including weekends and holidays. Join our hospitality team and contribute to memorable stays.

Qualifications

• Previous cleaning/room attendant experience is a plus.
• Warm, welcoming communication style with guests and colleagues.
• Eye for detail and strong time management.
• Physical role involving movement between rooms and stairs.
• Ability to collaborate with colleagues from diverse backgrounds.
• Reliable transportation and weekend/holiday availability.

Responsibilities

• Thoroughly clean all sections of guest rooms, including linens and bathrooms, to ensure an exceptional first impression.
• Adhere to established guidelines to maintain impeccable standards.
• Restock housekeeping trolleys and keep them organized and well equipped.
• Use cleaning materials with care and follow safety protocols.
• Respect guest privacy and security at all times.
• Report maintenance issues promptly to ensure a flawless experience.

Skills

Attention to detail

Customer service

Team collaboration

Physical stamina

Reliability

Flexible schedule

Job description

Purpose

As a Housekeeping Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills and Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays