Room Attendant

Accor Apartments & Realty; Queenstown; On-site; NZD 42,000 - 52,000; Full time

Job summary

Accor Apartments & Realty in Queenstown is seeking a Room Attendant to join our Housekeeping team. You will keep guest rooms spotless, change linens, clean bathrooms, and ensure every detail contributes to a welcoming stay for our guests.

This role requires a practical, physical approach, reliability for weekend and public holiday shifts, and the ability to work collaboratively with colleagues from diverse backgrounds.

Qualifications

• Previous experience as a cleaner or room attendant is a plus.
• Warm, welcoming communication style with guests and team.
• Great eye for detail with time-management skills.
• Comfortable with a physically demanding role and stairs.
• Enjoys collaborating with colleagues from diverse backgrounds.
• Reliable transportation and availability for varied shifts including weekends and public holidays.

Responsibilities

• Thoroughly clean guest rooms including linens, bathrooms, and surfaces.
• Adhere to guidelines to meet impeccable standards.
• Maintain and restock housekeeping trolleys with supplies.
• Use cleaning materials safely and maintain a secure environment.
• Respect guest privacy and security.
• Report maintenance issues promptly.

Skills

Warm communication

Eye for detail

Time management

Physical stamina

Collaborative teamwork

Reliability

Job description

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills and Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays