Roadside Technician — Calm, Hands-on Auto Support

First Rescue; Auckland; On-site; NZD 52,000 - 75,000; Full time

Job summary

First Rescue is seeking a hands-on Roadside Technician to join our Roadside Team in New Zealand. You will attend emergency roadside breakdowns, assist customers in stressful moments, and deliver calm, professional support to get them back on the road.

You’ll perform jump starts, lockouts, out-of-fuel support, and basic mechanical checks while keeping your vehicle, tools, and stock ready and ensuring clear job notes in our system.

Qualifications

• A good understanding of vehicles and basic mechanical diagnosis.
• NZQA-approved automotive qualification is preferred, but hands-on experience is valued.
• Dangerous Goods Endorsement and First Aid are preferred but not essential.

Responsibilities

• Attend emergency roadside breakdowns and provide practical support to help customers get moving.
• Carry out services such as jump starts, vehicle unlocking, out-of-fuel support, and basic diagnostics.
• Keep service vehicle and stock ready for each callout; record notes in the job management system.
• Prioritise urgent jobs while maintaining safety and professionalism.

Skills

Vehicle knowledge

Roadside repair

Basic mechanical diagnosis

Customer service

Education

NZQA automotive qualification

Tools

Jump-start equipment

Lockout tools

Job description

First Rescue is seeking a hands-on Roadside Technician to join our Roadside Team in New Zealand. You will attend emergency roadside breakdowns, assist customers in stressful moments, and deliver calm, professional support to get them back on the road.

You’ll perform jump starts, lockouts, out-of-fuel support, and basic mechanical checks while keeping your vehicle, tools, and stock ready and ensuring clear job notes in our system.