Roadside Rapid Recovery Technician — Diagnose & Tow Vehicles

JobSpace; Rotorua; On-site; NZD 55,000 - 70,000; Full time

Benefits offered by this job

Free AA Membership for you and your wh

Birthday day off

4-day-on 4-day-off roster

Training and career development

Uniforms and company vehicle

Job summary

AA Rotorua is seeking a Rapid Recovery Vehicle Technician to diagnose faults and provide roadside support for Members. You will operate the rapid recovery vehicle, tow non-mobilisable vehicles, and perform inspections to ensure safety standards are met.

You will bring an automotive trade qualification, a full NZ Class 1 licence, and strong communication skills to deliver excellent service. Training and a company vehicle are provided.

Qualifications

• Approved automotive trade qualification is required.
• Full NZ Class 1 driver licence is required; Class 2 and NZTA V endorsement desirable (training available).
• Strong communication and customer service skills essential.

Responsibilities

• Provide expert roadside assistance, diagnosing faults and offering solutions.
• Operate the Rapid Recovery Vehicle to tow vehicles safely.
• Conduct pre- and post-tow inspections and secure vehicles to safety standards.
• Deliver excellent customer service and keep Members informed throughout.
• Promote AA products and services where appropriate.
• Use AA systems and tablets to complete job information and payments.

Skills

Strong communication

Problem solving

Customer service

Education

Automotive trade qualification

Full NZ Class 1 licence

Tools

Microsoft Office

Mobile devices

In-vehicle systems

Job description

AA Rotorua is seeking a Rapid Recovery Vehicle Technician to diagnose faults and provide roadside support for Members. You will operate the rapid recovery vehicle, tow non-mobilisable vehicles, and perform inspections to ensure safety standards are met.

You will bring an automotive trade qualification, a full NZ Class 1 licence, and strong communication skills to deliver excellent service. Training and a company vehicle are provided.