Retail Support Centre Representative

CGR Services; Auckland; On-site; NZD 55,000 - 60,000; Full time

Benefits offered by this job

Transport subsidy

Staff discounts

Career progression

Job summary

Bridgestone NZ Ltd in Auckland is seeking a motivated Retail Support and Sales Representative to be the first point of contact for customers, converting leads into confirmed bookings and ensuring excellent service.

Join a high-performing contact centre, work inbound and follow up on online queries to seal deals, with on-the-job training, clear progression, and a competitive salary plus uncapped commission.

Qualifications

• Proven sales experience with a track record of confidently closing the deal
• A minimum of 2 years' experience in a customer service and sales role
• Excellent verbal and written communication skills, with a persuasive edge
• Comfortable working in a fast-paced, target-driven sales environment
• To be available to work some rostered Saturdays from 9am until 1pm

Responsibilities

• Be the first point of contact for customers, converting leads into bookings and delivering great service.
• Manage inbound sales calls and proactively follow up on online queries to seal deals.
• Aim to meet and exceed sales targets in a fast-paced, target-driven environment.
• Collaborate with the team to ensure customer satisfaction and sales growth.

Skills

Sales experience

Closing deals

Customer service

Verbal communication

Job description

Combine your passion for people and sales to kickstart your career with Bridgestone. Great team with future growth opportunities!

The Role:

This is a fantastic opportunity for a motivated and driven sales professional to join our high-performing contact centre team as a Retail Support and Sales Representative. You will be the first point of contact for a lot of our customers, converting sales leads into confirmed bookings and ensuring customers receive great service. Working on the inbound team, you will be managing incoming sales calls as well as proactively following up on online web queries and quotes to seal the deal. We are looking for someone who thrives on the hunt and is enjoys meeting and exceeding sales targets.

To be successful you will need:

• Proven sales experience with a track record of confidently closing the deal
• A minimum of 2 years' experience in a customer service and sales role
• Excellent verbal and written communication skills, with a persuasive edge
• Comfortable working in a fast-paced, target-driven sales environment
• To be available to work some rostered Saturdays from 9am until 1pm

In return we can offer you:

• A starting salary of $55,000 - $60,000pa with a competitive, uncapped commission scheme
• Full on-the-job training and ongoing support to help you achieve your sales goals
• Clear pathways for career progression within a global organisation
• Great Ellerslie location, close to train and bus routes, with a transport subsidy available
• Excellent staff and family discounts and benefits

Why Join Bridgestone?

You'll be joining Bridgestone NZ Ltd, the country's leading tyre specialist, but we're bigger than just NZ. We're backed by the wider global Bridgestone Corporation; a world leader focused on sustainable mobility and advanced solutions. This means you get the security of a trusted global brand along with a local team that are genuinely committed to giving our customers excellent service.

But what about you? We know that work is about more than just a paycheck. Here's what we commit to our team members:

• Your Development is Key: We're passionate about growth and supporting you to hit your career goals. We actively look to promote from within, so your next opportunity could be right here!
• Flexibility and a Great Team Vibe: We offer flexibility that actually helps your wellbeing and performance. Plus, you'll be joining a friendly, supportive community-we truly believe in creating a workplace where you feel valued and inspired
• Real Perks That Matter: The fun stuff includes amazing discounts on tyres and servicing for you, your family, and friends! We also offer financial education, wellbeing support, and annual paid volunteer leave so you can give back to a cause you care about

Please Note: As Bridgestone is committed to a safe and healthy work environment, the successful applicant will be required to undergo a Pre-Employment Medical and Drug Test. Applicants for this role must have the right to live and work in New Zealand.