Support Manager

Bridgestone New Zealand; Taupo; On-site; NZD 60,000 - 80,000; Full time

Benefits offered by this job

Staff discounts

Uniform & PPE provided

Training & development

Job summary

Bridgestone New Zealand – Taupo store is seeking a Support Manager to lead day-to-day operations, guide the team, and help achieve sales and customer satisfaction targets while upholding Bridgestone standards. You'll deliver expert product advice, develop staff, and build lasting customer relationships, while maintaining a safe, well-presented store in line with Bridgestone specifications.

The role requires automotive/tyre experience, proven leadership, strong communication, and a NZ driver's

Qualifications

• Experience in automotive/tyre industry.
• Strong leadership or people management experience.
• Excellent communication and customer service skills.
• Ability to stay calm, focused and solutions-oriented under pressure.
• A full, clean New Zealand Driver's Licence.

Responsibilities

• Support the Store Manager in leading and developing a friendly, high-performing team.
• Drive sales performance and contribute to store profitability targets.
• Deliver expert technical advice to customers on products and services.
• Build strong, lasting relationships with customers and ensure a positive experience.
• Maintain a safe, well-presented store in line with Bridgestone standards.

Skills

Leadership

Customer service

Communication

Problem solving

Driver's Licence

Job description

Bridgestone New Zealand – Taupo, North Island

The Role

As Support Manager, you'll be right at the heart of the store's day-to-day operation. You'll lead from the front, support your team, and play a key part in ensuring the store hits its sales and customer satisfaction targets - all while upholding the high standards Bridgestone is known for.

Your responsibilities will include:

• Supporting the Store Manager in leading and developing a friendly, high-performing team
• Driving sales performance and contributing to store profitability targets
• Delivering expert technical advice to customers on products and services
• Building strong, lasting relationships with customers and ensuring every experience is a good one
• Maintaining a safe, well-presented store environment in line with Bridgestone standards

What We're Looking For

You'll bring solid automotive or tyre industry knowledge, genuine leadership ability, and a customer-first mindset. To be considered, you'll need:

• Experience in the automotive or tyre industry, with strong mechanical aptitude
• Proven leadership or people management experience
• Excellent communication and customer service skills
• The ability to stay calm, focused, and solutions-oriented under pressure
• A full, clean New Zealand Driver's Licence

What's on Offer

• Competitive remuneration package, including regular performance reviews
• Genuine career progression opportunities within the wider Bridgestone network
• Full uniform, PPE, and structured on-the-job training
• Generous staff and family discounts and buying privileges
• A supportive team environment with a genuine safety-first culture

Why Bridgestone?

We're New Zealand's leading tyre specialist - and part of the global Bridgestone Corporation, a world leader in sustainable mobility. That means you get thesecurity of a trusted global brandwith the feel of a local team that genuinely cares about the people in it.

We're not just saying that. We actively invest in our people's development, we promote from within, and we work hard to make Bridgestone a place where you feel valued - not just another number on a roster.

Bridgestone New Zealand is committed to a safe and healthy workplace. The successful applicant will be required to complete a pre-employment medical and drug screening test. All applicants must have the right to live and work in New Zealand.