Support Manager

CGR Services; Auckland; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive remuneration

Staff discounts

Training & PPE

Career progression

Safety-first culture

Job summary

Bridgestone New Zealand is seeking a hands-on Support Manager for our Auckland Airport store. You will lead from the front, support your team, and help the store hit sales and customer satisfaction targets while upholding Bridgestone standards.

You should have automotive/tyre industry knowledge, strong leadership, excellent communication, and a full NZ driver's licence. The role offers a competitive package, staff discounts, training, and clear career progression within the Bridgestone network.

Qualifications

• Experience in automotive or tyre industry with leadership capability.
• Excellent communication and customer service skills.
• Ability to stay calm, focused, and solutions-oriented under pressure.

Responsibilities

• Lead and develop a high-performing team.
• Drive sales and store profitability targets.
• Provide expert product advice to customers.

Skills

Automotive/tyre knowledge

Leadership

Communication

Calm under pressure

NZ Driver's Licence

Tools

None

Job description

New Zealand's leading tyre specialist is looking for a hands-on leader for our Auckland Airport store. If you're driven, customer-focused and ready to step up - this one's for you.

The Role

As Support Manager, you'll be right at the heart of the store's day-to-day operation. You'll lead from the front, support your team, and play a key part in ensuring the store hits its sales and customer satisfaction targets - all while upholding the high standards Bridgestone is known for.

Your responsibilities will include:

• Supporting the Store Manager in leading and developing a friendly, high-performing team
• Driving sales performance and contributing to store profitability targets
• Delivering expert technical advice to customers on products and services
• Building strong, lasting relationships with customers and ensuring every experience is a good one
• Maintaining a safe, well-presented store environment in line with Bridgestone standards

What We're Looking For

You'll bring solid automotive or tyre industry knowledge, genuine leadership ability, and a customer-first mindset. To be considered, you'll need:

• Experience in the automotive or tyre industry, with strong mechanical aptitude
• Proven leadership or people management experience
• Excellent communication and customer service skills
• The ability to stay calm, focused, and solutions-oriented under pressure
• A full, clean New Zealand Driver's Licence

What's on Offer

• Competitive remuneration package, including performance bonuses
• Genuine career progression opportunities within the wider Bridgestone network
• Full uniform, PPE, and structured on-the-job training
• Generous staff and family discounts and buying privileges
• A supportive team environment with a genuine safety-first culture

Why Bridgestone?

We're New Zealand's leading tyre specialist - and part of the global Bridgestone Corporation, a world leader in sustainable mobility. That means you get the security of a trusted global brand with the feel of a local team that genuinely cares about the people in it.

We're not just saying that. We actively invest in our people's development, we promote from within, and we work hard to make Bridgestone a place where you feel valued - not just another number on a roster.

Bridgestone New Zealand is committed to a safe and healthy workplace. The successful applicant will be required to complete a pre-employment medical and drug screening test. All applicants must have the right to live and work in New Zealand.