Support Manager

CGR Services; Bay of Plenty; On-site; NZD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive remuneration

Career progression opportunities

Uniform provided

Staff discounts

Safety‑first culture

Job summary

Bridgestone New Zealand is seeking a hands-on Support Manager for our Rotorua store in Glenholme. You’ll lead from the front, develop a friendly, high-performing team and help the store hit sales and customer satisfaction targets while upholding Bridgestone’s standards.

We value leadership, strong communication, customer service, and a clean NZ driver’s licence. The role includes stock control, coaching, and delivering expert product advice to customers in a safety-first environment.

Qualifications

• Previous leadership/people management experience in retail or automotive
• Strong communication and customer service skills
• Ability to stay calm and solutions‑oriented under pressure

Responsibilities

• Lead from the front to guide a friendly, high‑performing team
• Drive sales performance and contribute to store profitability targets
• Deliver expert technical and product advice to customers
• Build lasting relationships with customers and ensure a great experience
• Maintain a safe, well‑presented store environment as per Bridgestone standards
• Receive, check, and dispatch stock per supply schedules; inform Store Manager of shortages or excesses
• Order stock as required and maintain accurate stock records

Skills

Leadership

Customer service

Communication

tyre/auto knowledge

NZ Driver's Licence

Job description

Support Manager Bridgestone NZ•Glenholme Rotorua, NZ

New Zealand's leading tyre specialist is looking for a hands‑on leader for our Rotorua store. If you’re driven, customer‑focused and ready to step up - this one’s for you.

The Role

As Support Manager, you’ll be right at the heart of the store’s day‑to‑day operation. You’ll lead from the front, support your team, and play a key part in ensuring the store hits its sales and customer satisfaction targets - all while upholding the high standards Bridgestone is known for.

Your responsibilities will include:

• Supporting the Store Manager in leading and developing a friendly, high‑performing team
• Driving sales performance and contributing to store profitability targets
• Delivering expert technical advice to customers on products and services
• Building strong, lasting relationships with customers and ensuring every experience is a good one
• Maintaining a safe, well‑presented store environment in line with Bridgestone standards
• Receiving, checking and dispatching stock in line with supply schedules, and keeping the Store Manager informed of any shortages or excesses
• Ordering stock as required and maintaining accurate, secure stock records

What We’re Looking For

• Experience in the automotive or tyre industry, with strong mechanical aptitude
• Proven leadership or people management experience
• Excellent communication and customer service skills
• The ability to stay calm, focused, and solutions‑oriented under pressure
• A full, clean New Zealand Driver’s Licence

What’s on Offer

• Competitive remuneration package, including regular performance reviews
• Genuine career progression opportunities within the wider Bridgestone network
• Full uniform, PPE, and structured on‑the‑job training
• Generous staff and family discounts and buying privileges
• A supportive team environment with a genuine safety‑first culture

Why Bridgestone?

We’re New Zealand’s leading tyre specialist - and part of the global Bridgestone Corporation, a world leader in sustainable mobility. That means you get the security of a trusted global brand with the feel of a local team that genuinely cares about the people in it.

We’re not just saying that. We actively invest in our people’s development, we promote from within, and we work hard to make Bridgestone a place where you feel valued - not just another number on a roster.

Bridgestone New Zealand is committed to a safe and healthy workplace. The successful applicant will be required to complete a pre‑employment medical and drug screening test. All applicants must have the right to live and work in New Zealand.