Retail Store Leader – Phone Repair & Tech Sales

Woolworths Supermarkets; Canterbury; Sur place; NZD 44 000 - 48 000; Plein temps

Résumé du poste

CoverMe Ashburton LTD is seeking a motivated Retail Store Manager to lead the day-to-day operations of the Ashburton store, including phone repairs and retail sales. You will guide a dynamic team, manage repair enquiries, stock, and customer service, and drive performance in a fast-paced electronics and retail environment.

Ideal candidates will have 1+ year in retail or related roles, strong organisation and people skills, and the ability to work a rotating roster including weekends and

Qualifications

• 1+ year of experience in retail, customer service, mobile/electronics or repair-related roles.
• Knowledge of retail sales, inventory control, stock ordering and cash handling.
• Experience with mobile phones, tablets, computers or electronic repairs would be an advantage.
• Strong organisational and time-management skills.
• Good interpersonal and communication skills.
• Ability to lead, motivate and manage a team.

Responsabilités

• Oversee the daily operations of the phone repair and retail store.
• Lead, train, supervise and roster staff to ensure efficient store operations and customer service.
• Manage mobile phone, tablet and electronic device repair enquiries and ensure repairs are handled efficiently.
• Manage stock levels and place supplier orders to ensure phones, accessories, spare parts and other products are available.
• Respond to customer enquiries and resolve complaints professionally to maintain customer satisfaction.
• Monitor retail sales and repair performance and implement strategies to achieve business targets.
• Promote mobile phones, accessories, screen protectors, repair services and other products.
• Manage cash handling, point-of-sale transactions and daily financial procedures.
• Maintain accurate records of repairs, sales, stock and customer transactions.
• Ensure full compliance with workplace health and safety requirements and company policies.
• Maintain store cleanliness, organisation and professional visual presentation.
• Prepare and present sales, repair and performance reports to company management.
• Build strong relationships with customers and encourage repeat business.
• Identify opportunities to improve store operations, customer service and sales performance.

Connaissances

Team leadership

Customer service

Retail operations

Stock management

Cash handling

Communication

Description du poste

CoverMe Ashburton LTD is seeking a motivated Retail Store Manager to lead the day-to-day operations of the Ashburton store, including phone repairs and retail sales. You will guide a dynamic team, manage repair enquiries, stock, and customer service, and drive performance in a fast-paced electronics and retail environment.

Ideal candidates will have 1+ year in retail or related roles, strong organisation and people skills, and the ability to work a rotating roster including weekends and