Experienced Mobile Phone Repair Technician | Full-Time

Silverdale Business; Auckland; Vor Ort; NZD 41.000 - 48.000; Vollzeit

Zusammenfassung

Silverdale Business in Auckland seeks a skilled mobile repair technician to join our service team. You will diagnose and repair mobile devices, install software, and advise customers on accessories, with a focus on fast, reliable support.

The role requires at least three years of repair experience or a Level 5 IT qualification, and involves maintaining inventory, handling sales support, and using the POS system for accurate records.

Qualifikationen

• Three years of mobile phone repair experience or Level 5 IT qualification.
• Strong hardware/software knowledge for mobile devices.
• Install software and accessories per customer needs.

Aufgaben

• Determine software and hardware requirements to support repairs.
• Respond to inquiries and resolve technical problems.
• Identify causes of malfunctions and coordinate repairs or replacements.
• Install required software for customers’ devices.
• Safely manage equipment knowledge and stay updated on new devices and software.

Kenntnisse

Mobile repair

Customer support

Problem solving

Ausbildung

Level 5 IT qualification

Jobbeschreibung

Silverdale Business in Auckland seeks a skilled mobile repair technician to join our service team. You will diagnose and repair mobile devices, install software, and advise customers on accessories, with a focus on fast, reliable support.

The role requires at least three years of repair experience or a Level 5 IT qualification, and involves maintaining inventory, handling sales support, and using the POS system for accurate records.