Store Experience Leader: Scheduling & Team Development

Woolworths Supermarkets; Canterbury; Presencial; NZD 44.000 - 48.000; Jornada completa

Descripción de la vacante

CoverMe Ashburton LTD is seeking a motivated Retail Store Manager to lead the day-to-day operations of the Ashburton store, including phone repairs and retail sales. You will guide a dynamic team, manage repair enquiries, stock, and customer service, and drive performance in a fast-paced electronics and retail environment.

Ideal candidates will have 1+ year in retail or related roles, strong organisation and people skills, and the ability to work a rotating roster including weekends and

Formación

• 1+ year of experience in retail, customer service, mobile/electronics or repair-related roles.
• Knowledge of retail sales, inventory control, stock ordering and cash handling.
• Experience with mobile phones, tablets, computers or electronic repairs would be an advantage.
• Strong organisational and time-management skills.
• Good interpersonal and communication skills.
• Ability to lead, motivate and manage a team.

Responsabilidades

• Oversee the daily operations of the phone repair and retail store.
• Lead, train, supervise and roster staff to ensure efficient store operations and customer service.
• Manage mobile phone, tablet and electronic device repair enquiries and ensure repairs are handled efficiently.
• Manage stock levels and place supplier orders to ensure phones, accessories, spare parts and other products are available.
• Respond to customer enquiries and resolve complaints professionally to maintain customer satisfaction.
• Monitor retail sales and repair performance and implement strategies to achieve business targets.
• Promote mobile phones, accessories, screen protectors, repair services and other products.
• Manage cash handling, point-of-sale transactions and daily financial procedures.
• Maintain accurate records of repairs, sales, stock and customer transactions.
• Ensure full compliance with workplace health and safety requirements and company policies.
• Maintain store cleanliness, organisation and professional visual presentation.
• Prepare and present sales, repair and performance reports to company management.
• Build strong relationships with customers and encourage repeat business.
• Identify opportunities to improve store operations, customer service and sales performance.

Conocimientos

Team leadership

Customer service

Retail operations

Stock management

Cash handling

Communication

Descripción del empleo

Retail Store Manager

Ashburton Coverme Ashburton Limited

Job Description

Retail Store Manager – CoverMe Ashburton LTD

Employment Type: Permanent, Full-time
Hours of Work: Minimum 30 hours per week
Pay Rate: $32.00- $35 per hour

We are seeking a highly motivated and customer-focused Retail Store Manager to lead the day-to‑day operations of our busy CoverMe Phone Repair store in Ashburton. This role offers the opportunity to manage a dynamic team in a fast‑paced mobile phone repair, electronics and retail environment.

• Oversee the daily operations of the phone repair and retail store.
• Lead, train, supervise and roster staff to ensure efficient store operations and customer service.
• Manage mobile phone, tablet and electronic device repair enquiries and ensure repairs are handled efficiently.
• Manage stock levels and place supplier orders to ensure phones, accessories, spare parts and other products are available.
• Respond to customer enquiries and resolve complaints professionally to maintain customer satisfaction.
• Monitor retail sales and repair performance and implement strategies to achieve business targets.
• Promote mobile phones, accessories, screen protectors, repair services and other products.
• Manage cash handling, point-of-sale transactions and daily financial procedures.
• Maintain accurate records of repairs, sales, stock and customer transactions.
• Ensure full compliance with workplace health and safety requirements and company policies.
• Maintain store cleanliness, organisation and professional visual presentation.
• Prepare and present sales, repair and performance reports to company management.
• Build strong relationships with customers and encourage repeat business.
• Identify opportunities to improve store operations, customer service and sales performance.

• Minimum 1 year of experience in retail, customer service, mobile phone, electronics or repair-related roles.
• Knowledge of retail sales, inventory control, stock ordering and cash handling.
• Experience with mobile phones, tablets, computers or electronic repairs would be an advantage.
• Strong organisational and time-management skills.
• Good interpersonal and communication skills.
• Strong customer-service and problem-solving abilities.
• Ability to lead, motivate and manage a team.
• Ability to work independently and take responsibility for daily store operations.
• Willingness and ability to work a rotating roster, including weekends, evenings and public holidays as required.

Company: CoverMe Ashburton LTD
Location: Ashburton, Canterbury, New Zealand

Applicants must have New Zealand residency or a valid NZ work visa. References and appropriate background checks may be required.