Retail Store Assistant

Placements24; Queenstown; On-site; NZD 9,000 - 13,000; Full time

Benefits offered by this job

Staff discounts

Job summary

Placements24 is seeking a friendly Retail Store Assistant for our Queenstown store. You will greet customers, help locate products, and uphold store presentation while supporting daily operations.

The role offers hands‑on retail experience, with opportunities to develop customer service skills and contribute to a positive shopping experience for the local community. Weekend availability is a plus.

Qualifications

• Previous retail or customer service experience is an advantage, but not essential.
• Strong interpersonal and communication skills.
• A friendly, helpful, and positive demeanor.
• Ability to work independently and as part of a team.
• Basic math skills for handling transactions.
• Physical ability to stand for extended periods and lift moderate weight.
• Willingness to work flexible hours, including weekends and some public holidays, as required by store operations in Queenstown, Eastern Cape.
• Reliability and punctuality are essential.

Responsibilities

• Greet customers warmly and provide assistance with inquiries and product location.
• Maintain the cleanliness and organization of the sales floor, fitting rooms, and stock areas.
• Replenish merchandise on the sales floor to ensure products are readily available.
• Assist with receiving, unpacking, and processing new inventory.
• Operate the Point of Sale (POS) system for processing sales, returns, and exchanges accurately.
• Handle customer issues and complaints politely and efficiently, escalating when necessary.
• Support visual merchandising efforts by arranging displays and maintaining presentation standards.
• Adhere to all company policies, procedures, and health and safety guidelines relevant to the Queenstown store.

Skills

Interpersonal communication

Customer service

Team player

Flexible hours

Basic math

Tools

POS system

Job description

About the Role

Our client is looking for an enthusiastic and reliable Retail Store Assistant to join their team in Queenstown, Eastern Cape . This is an excellent opportunity for individuals seeking to gain experience in the retail sector or develop their customer service skills. The successful candidate will be responsible for assisting customers, maintaining store presentation, and supporting daily operations. If you are a team player with a positive attitude and a willingness to learn, this role is ideal for you. Join our client's friendly team in Queenstown and contribute to a positive shopping experience for the local community. This position offers valuable hands‑on experience in retail environments.

Key Responsibilities

• Greet customers warmly and provide assistance with inquiries and product location.
• Maintain the cleanliness and organization of the sales floor, fitting rooms, and stock areas.
• Replenish merchandise on the sales floor to ensure products are readily available.
• Assist with receiving, unpacking, and processing new inventory.
• Operate the Point of Sale (POS) system for processing sales, returns, and exchanges accurately.
• Handle customer issues and complaints politely and efficiently, escalating when necessary.
• Support visual merchandising efforts by arranging displays and maintaining presentation standards.
• Adhere to all company policies, procedures, and health and safety guidelines relevant to the Queenstown store.

Requirements

• Previous retail or customer service experience is an advantage, but not essential.
• Strong interpersonal and communication skills.
• A friendly, helpful, and positive demeanor.
• Ability to work independently and as part of a team.
• Basic math skills for handling transactions.
• Physical ability to stand for extended periods and lift moderate weight.
• Willingness to work flexible hours, including weekends and some public holidays, as required by store operations in Queenstown, Eastern Cape .
• Reliability and punctuality are essential.

Benefits

Our client offers a competitive hourly wage and opportunities for training and skill development. Employees benefit from staff discounts on merchandise. This role provides a solid foundation for a career in retail, with potential for advancement within the company. You will be part of a supportive team environment in Queenstown, Eastern Cape , contributing to a positive customer experience. This is a great opportunity to join the retail workforce and learn valuable skills.