Retail (Onsite) Wine Sales Manager

winejobsonline.com; Queenstown; On-site; NZD 86,000 - 105,000; Full time

Benefits offered by this job

Staff discounts on wine and food

WSET training opportunities

Ongoing learning and development

Autonomy to try new things

Stunning setting

Job summary

Kinross is seeking a Retail Wine Sales Manager to lead our front-of-house teams in Gibbston, Otago. You will coach staff, deliver memorable guest experiences, and drive sustained sales growth across the wine store, cellar door, and wine bar.

This hands-on leadership role requires strong people skills, the ability to analyse sales data, and a passion for Central Otago wines. You’ll partner with the GM of Wine to optimise product mix, pricing, and promotions.

Qualifications

• Proven leadership experience in a hospitality or retail wine setting.
• Strong ability to coach and develop a sales team.
• Experience interpreting sales data and driving results.
• Knowledge of Central Otago wines or a willingness to learn.

Responsibilities

• Lead the Wine Store, Cellar Door, and Wine Bar teams to deliver world-class guest experiences and hit sales targets.
• Lead by example and demonstrate best-in-class wine service.
• Collaborate with the GM of Wine to optimise product mix, pricing, and promotions.
• Provide regular training, coaching, and performance conversations.
• Monitor, report, and improve sales performance to meet financial targets.

Skills

People leadership

Sales leadership

Coaching

Direct-to-consumer sales

Wine knowledge

Job description

Perfect for someone who is passionate about wine, thrives on leading from the front, loves coaching people, and has a proven track record of delivering both outstanding customer experiences and strong sales results.

Join Our Award-Winning Team at Kinross

At Kinross, we are committed to creating memorable wine tourism experiences that connect people with our wines and place. You’ll lead a passionate team in one of New Zealand’s most iconic wine destinations, surrounded by stunning landscapes, world-class wines, and a vibrant hospitality culture.

We’re looking for a Retail Wine Sales Manager to work alongside our newly created Outbound Wine Sales Manager role to delivery unforgettable wine experiences and achieve sales goals. This role will be hands‑on, lead by example, and be a super star coach to our wine sales team.

Role Location

Gibbston

Role Type

Permanent, Full-Time.

Base Salary $95,000, with uncapped commission earning potential.

What You’ll Do

• Lead the Wine Store, Cellar Door, and Wine bar teams to delivery world‑glass guest experiences and achieve sales targets.
• Lead by example and "walk the talk" on what makes an exceptional wine experience.
• Collaborate with the GM of Wine to refine product mix, pricing, and promotional strategies to maximise our offerings.
• Hold regular training, coaching, and support to your team, including performance conversations to identify development opportunities.
• Monitor, report, and improve sales performance, ensuring all financial targets, such as budget, and KPI’s, are met.

Key Qualities And Experience

• Be an exceptional people leader that can lead by example.
• Be able to interpret sales data and have experience with direct-to-customer sales.
• Be able to coach our amazing wine time with your experience, knowledge, and skillset of elevating the wine sales process.
• Have a great knowledge and understanding of Central Otago wines and sub-regions, or a willingness to learn.
• Generally be passionate about wine and the hospitality industry!
• Have the ability to inspire your team to deliver world‑leading wine experiences.
• Have flexibility to support during busy times, including working a weekend day.

Why Join Kinross?

• The autonomy to try new things.
• Generous staff discounts on food and wine.
• Ongoing learning and development, including WSET opportunities.
• The opportunity to shape and lead an a high performing wine team.
• Work in a stunning setting with a passionate, supportive team.