Loss Prevention Specialist – Safeguard Retail

Farmers Trading Company Ltd; Rotorua; Hybrid; NZD 42,000 - 54,000; Full time

Job summary

Farmers Trading Company Ltd in Rotorua is seeking a Loss Prevention Associate to join our store team. This full-time role focuses on minimising loss, improving safety, and delivering excellent customer service in a busy retail environment.

You will identify loss patterns, deter suspicious behaviour, assist in maintaining health and safety standards, and support store colleagues to create a secure shopping experience for customers.

Qualifications

• Excellent written and verbal communication.
• Calm under pressure with good judgment.
• Willing to go the extra mile to help customers.
• Maintain a high level of honesty and integrity.

Responsibilities

• Identifying loss patterns
• Uncovering potential internal theft
• Identifying and deterring suspicious behaviour
• Being a health & safety champion
• Removing opportunities for theft
• Ensuring a safe and secure store environment.

Skills

Communication skills

Calm under pressure

Conflict handling

Customer service

Integrity

Job description

Farmers Trading Company Ltd in Rotorua is seeking a Loss Prevention Associate to join our store team. This full-time role focuses on minimising loss, improving safety, and delivering excellent customer service in a busy retail environment.

You will identify loss patterns, deter suspicious behaviour, assist in maintaining health and safety standards, and support store colleagues to create a secure shopping experience for customers.