Retail Loss Prevention Officer — Security & Customer Safety

The Warehouse Group; Greymouth; On-site; NZD 42,000 - 58,000; Full time

Benefits offered by this job

Team Card: Access to discounts across各

Birthday Leave: paid day off

Here for Good Leave: paid communityday

Career Progression

Job summary

The Warehouse Group is seeking a vigilant Loss Prevention Officer for Greymouth. You will focus on preventing theft and protecting staff and customers while maintaining a safe store environment.

Key duties include monitoring security cameras, staying visible on the shop floor, assisting customers, and recording incidents in our crime reporting platform. The role requires adaptability to shifts from Wednesday to Saturday, 10:00am–7:00pm, with opportunities for career progression.

Qualifications

• Experience in a customer-facing role is beneficial but not required.
• Good communication skills and a positive attitude are important.
• Comfort standing for extended periods.

Responsibilities

• Monitor security cameras.
• Maintain a visible presence on the shop-floor.
• Interact with customers and address their concerns.
• Upload events onto our crime reporting platform.

Skills

Customer service

Communication skills

De-escalation

Conflict resolution

Stamina

Job description

The Warehouse Group is seeking a vigilant Loss Prevention Officer for Greymouth. You will focus on preventing theft and protecting staff and customers while maintaining a safe store environment.

Key duties include monitoring security cameras, staying visible on the shop floor, assisting customers, and recording incidents in our crime reporting platform. The role requires adaptability to shifts from Wednesday to Saturday, 10:00am–7:00pm, with opportunities for career progression.